Ncl haven concierge phone number

Some tip and some don’t because the cabin attendant is included in daily gratuities. We are not able to change your settings onboard. Jul 24, 2019 · Everyone tips different as you can see. 4283) in which I am able to book spa and restaurants and entertainment? Does anyone know how far in advance I can book things using this phone number? Upstairs is an outdoor sundeck with padded loungers and clamshell seating. #8. These are the requests that we submitted to the concierge desk and accessibility desk. Enjoy a dip in the pool, a jog around the outdoor track or a friendly game of volleyball while island-hopping. Aug 28, 2017 · This will be our 1st Norwegian Cruise & our 1st time in the Haven. So you check in at the Haven counter, go to the Haven Port Lounge, take a seat near the door exit to the ship. The very best thing to do is to get on the ship and engage directly with your butler, your Jan 13, 2023 · The "Haven Tags" are just a convenience and do not have any effect on routing of your bags. Is it necessary to tip any more, no. If you want more or less of something, let the butler know. This letter is very misleading. Each Butler is assigned to take care of approx. Most of the rest of the Haven Crew participate in the $18. and request any assistance need from there. 288. Another of the perks of the Haven is the Horizon Lounge. Posted August 27, 2019. The Haven is described at the top, then suites, with 24-hour butler. Posted December 30, 2014. Call that number, not the general NCL To cancel your reservation under our Peace of Mind policy, please contact your Travel Partner or call Norwegian Cruise Line at 1-800-327-7030. Beautifully appointed suites are just the beginning. Is there a phone number for them? I sail in days and don't really trust I'll get the email in time! 1-855-625-4283. Is it required, no. Plus, the more you sail with us, the more you earn, so elevating your Jun 27, 2021 · On 6/27/2021 at 4:42 PM, BirdTravels said: So,,, the pre concierge can not do anything that you can not do yourself online. Drink waiters, $1-$2 per drink. Size: 1607-1749 sq. $5-$10 per person per day for the room steward (who is part of the Daily Service Charge pool, but has to deal with your big suite), and $5-$10 per person per day to the Concierge. I really liked the NCL reserved seats in the theatre for Haven Feb 13, 2022 · They are also the first to board the ship. Book your cruise today and lock-in this exclusive Latitudes member offer. Sep 30, 2021 · On 9/30/2021 at 5:41 PM, Cruise Gopher said: The soft drinks and water (still or sparkling) are not listed under that high end suite section. New York, NY, USA. All me to give you the second document that comes with this letter. Jul 8, 2018 · I have SO much past paperwork from NCL but cannot seem to find the contact info for upcoming cruises in order to contact the Haven Concierge people. Butler $10-$15 per day per person in room. NCL. give the receptionist your reservation number. www. NorwegianConciergeDesk@ncl. BirdTravels said: NorwegianConciergeDesk@ncl. The following ships (as of publication) offer this enclave After your first cruise with Norwegian, you’re automatically enrolled in our Latitudes Rewards program so you can unlock a world of rewards that gives you access to the extraordinary. com All you need is your booking number. There will be bookings available onboard, but these will go fast. Jan 29, 2013 · 15. #11. I also see that there is a pre-cruise concierge at phone number 855. Not a word from NCL- docs, luggage tags, nothing. Jan 21, 2022 · Was fortunate enough to score an upgrade to Haven Courtyard Penthouse a day or two ago. The Haven Deluxe Owner's Suite with Large Balcony - H3. The Haven was amazing, along with the food and staff. Will I incur roaming charges to make an intra-ship or off-ship call? To avoid roaming charges, disable the phone’s radio connections. 4283). Feb 13, 2022 · In my experience the butler will provide anything we need inside the room (more coffee pods, snacks, blankets, pillows, in-room meals, etc. All you need is your booking number. Available on Pride of America, Norwegian Dawn, Norwegian Spirit, Norwegian Sky and Norwegian Star. ). Pre-Concierge number Thank you for choosing Norwegian Cruise Line for your vacation. " Oct 9, 2019 · You first must know what are some secrets to getting all the value you can, from the NCL Haven Luxury Experiences. Say aloha to a sea of relaxation with our onboard hot tubs, saunas and the award-winning Mandara Spa®. The only thing that put a damper on the holiday (well, with the exception of all the rain!!!), was the tipping at the end. Jan 17, 2024 · The Butler liaises closely with the Concierge to provide personalized service for The Haven and Suite guests (not applicable to Norwegian Joy's Suite Categories - SC and SP) who are given a direct phone number onboard to contact the Butler. Finished with the finest touches, our new concierge category features spacious, luxury accommodations, concierge service, and private dining. He even offered to give them a tour of the Haven. The pre-concierge phone number is 1 (855) 625-4283. 3037. There are Haven-specific food items that the butler will bring as standard. The Haven by Norwegian Cruises. bartenders, $2. Posted October 2, 2021. It did not have a pillow selection listed. 1. Find answers to all your questions about cruising with Norwegian Cruise Lines, including preparations, documentation, children and more on our FAQ pages. Let Norwegian Dawn whisk you away to some of the dreamiest destinations around the world. You can request just about any food item on the ship but for specialty items, you will pay as if you ordered from a specialty restaurant. Enjoy exclusive onboard experiences, discounts, offers for members only and much more. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge. The page for the Prima accommodations lists it out. You will I’ll get a snail mail letter and luggage rages with the following phone and email 50 days prior to cruise. Jan 30, 2023 · We stay in the Haven/Suites about half the time. Instead they give your special breakfast and lunches in specialty restaurants. Regardless of stateroom class, we would tip a room steward $5-$10/per persons in the stateroom/per day. We have sailed on NCL in the Haven on several cruises and have found that it helps to communicate what we like and don’t like on the first day. The Haven pool and sun deck is smaller however the number of Haven guests are far less. CruiseNext Credits are redeemable as payment towards all Norwegian sailings of 3 days or longer so purchase onboard and redeem towards your next cruise (s) of 3 days or longer whenever you are ready. Concierge $75-100, same with Butler, and how often I have utilized them. Guest. 4283) in which I am able to book spa and restaurants and entertainment? Does anyone know how far in advance I can book things using this phone number? As the only ship sailing year-round from Honolulu, Pride of America® offers your ideal Hawai'i cruise vacation. Jan 26, 2012 · Hi. Here is their phone number: 1-855-625-4283. cabin steward $20 when we sail, $20 mid cruise and $20 at the end. We would like to show you a description here but the site won’t allow us. the port. To send a text, click on the Messenger bubble next to a Contact on the Contacts tab. On one occasion I approached a Concierge, with my key card in hand and “Platinum Plus” clearly visible, and the Concierge literally turned around and walked away. Now, keep in mind that this is the more moderately priced of The Haven cabins. 92,250Gross Register Tonnage. at mdr, or specialty restaurants $10. You can take it anywhere around the ship and even off the ship in the vicinity of. If someone calls your cabin you can answer the call remotely. #2. To make it easy for you to receive special loyalty offers, onboard benefits and Norwegian Cruise Line news, we enroll all guests who have cruised with us and who are at least 18 years of age in our Latitudes Rewards program within 48 hours after you have completed a sailing. com. . Oct 13, 2019 · Way back when, my goal was and still is to enhance our cruising experience. You should have got 2 emails about 120 days prior to departure. When you choose a suite in The Haven you will also have access to a We would like to show you a description here but the site won’t allow us. With up to 598 sq. Of course. You are first on board, first to check in at Muster, first to talk to the Haven Concierge about any changes you need. She accommodated us, no problem. we usually get off the ship,( with a copy of the daily excursions) show it to the driver and negotiate a price. Toast paradise with more than a dozen onboard bars. 00 per order. You can view 1. On the larger ships we asked once about concierge number (just to see) but were unable to get it. Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay. I emailed the address given in the letter and was contacted by email about 2 days later by a concierge Aug 27, 2019 · February 4, 2010. We're here for any questions you may have. Once onboard: 1) the ship hold a lot of tables and entertainment reservations for online bookings. I usually ask for the fridge to be cleaned out, pictures of iced tea and water daily. Size: 622 sq. Download the Cruise Norwegian mobile app, available on the entire Norwegian fleet! Cruise Norwegian includes an industry first “Pre-Cruise” mode which allows you to pre-book your onboard activities, dining reservations, shore excursions, entertainment, and view your vacation itinerary and summary, all before you ever step foot on a Nov 21, 2021 · This is the first time on NCL and first time Haven suites. ET and can bereached by calling 1-855-625-4283. This may include, but is not limited to: Nov 29, 2011 · The concierge desk is available Monday through Friday from 9 a. Jun 6, 2019 · The Haven on Other Norwegian Cruise Line Ships . The Norwegian Cruise Line Gift Card can be redeemed both towards your cruise fare and for onboard spend. Oct 16, 2023 · usually, there are a number of cabs at each port. Sep 28, 2023 · Concierge Desk Last Published on Sep 28, 2023. 9 Suites. i just use the concierge on the the lst day to expedite our trip to the hotel. The Haven is a private enclave at the top of all Breakaway Plus Class, Breakaway Class and Jewel Class ships. My travel agent went incommunicado once she got our booking so this thread is very helpful. Get cruising information on cruise services, gratuity, internet connection, cruise ship do's and don'ts, and any other cruise ship information from experienced cruisers. The Haven is available on the Aug 7, 2023 · Concierge: $50 per week or $5 per person per day. Phone: (toll-free) 888-441-7575 or 204-982-0657. dial 011, the country code and number. Mar 29, 2019 · 1. breakfast choices are amazing. ncl. These luxury Villas located in The Haven provide the ideal retreat for the family. New York, New York. Length. Jun 25, 2024 · 855-625-4283 norwegianconciergedesk@ncl. On a smaller ship we asked for and finally got the concierge phone number. On the Gem we had a Haven Valet, I tipped him $50. Concierge $5-$10 per day per person in room. Oct 11, 2021 · Even though NCL’s list of Latitudes perks says that you have access to the Concierge, they aren’t always responsive to those who aren’t traveling in the Haven. Cabin Attendant: $30 per week or $5 per person per day. Posted December 13, 2022. And $5-$10 per person per day for our Steward (partly covered by DSC),,, but given we have large rooms, we give them a bit extra. We just received our luggage tags & a letter saying that we can call or email concierge with any requests we may have. Eastern time, and can be reached by calling (855) NCL-HAVEN. Balcony Size: 127 sq. 855-625-4283. Jun 25, 2024 · Does anyone know how I can contact the Haven pre-cruise concierge for Encore? 855-625-4283. To redeem a Gift Card: 1-800-327-7030 For Gift Card balance or transaction inquiries: 1-888-976-6904 The Haven offers some of Norwegian Aqua's most luxurious spaces. 1-855-625-4283 | 9am - 6pm EST or email NorwegianConciergeDesk@ncl. Amenities and Services include: Embarkation day meeting with staff member who will see to your accessibility needs during the cruise. The concierge in the Haven knew who they were and their stateroom number. I received a welcome letter and luggage tags yesterday. Fax: 204-478-1172. I saw another thread on here about "pre cruise concierge" email- I don't even know what that is since we did not have anything like that And with a wide range of spacious accommodations, this ship features staterooms to fit every family size and budget. I am currently able to book online shore excursions (just like everyone else not in the Haven). Concierge is the one who provides the priority restaurant/entertainment seating benefit and certainly was available as needed. ft. Firm Pillows. 5. Nor is the Haven Concierge. The Concierge team contacting us in advance is part of the service for a suite which includes a 24-hour butler. About Norwegian Cruise Line Jun 29, 2023 · The ultimate cruise ship experience! See why we think so! Norwegian Cruise Line's Haven Concierge Level Upgrade is beyond the best! We tour and review the Ha Nov 29, 2011 · The service operates as a dedicated phone line, available Monday through Friday from 9 a. will be a Haven lounge to check-in and await. Just came back from Encore. You can not email the ship directly. Jun 15, 2022 · Technically, The Haven is a very particular area — accessible by a special keycard — which on most ships contains a lounge area, bar, private pool and sundeck, restaurant, and concierge desk. My NCL account no longer shows my cabin type on my summery. I emailed the address given in the letter and was contacted by email about 2 days later by a concierge 1. You can. That failing when boarding your ship there. S. 7350. You'll have access to everything the ship has to offer plus the benefit of having a 24-hour butler and concierge during your cruise. Mar 5, 2023 · The Horizon Lounge. If there is are waiters or assistant waiters who we see frequently, around $50+ at the end of the cruise. Feb 18, 2018 · NCL's pre-cruise conciergedesk is available Monday through Friday from 9 a. Cruise from New York City to Iceland on Norwegian Star. Jul 29, 2018 · Norwegian provides the following description of the Concierge accommodations: Experience concierge accommodations on board Norwegian Joy. HAVEN (625. Find answers to all your cruising questions about our Norwegian Bliss cruise ship. Call us at the number below to speak with our customer care: +27 21 200 6586. For the Butler, $10-$15 per person in the room, per day. Or you can always add a Contact to the Contacts tab and call directly from there. Phone # for the concierge was provided by the CruiseNext/Latitudes Rep. We usually tip the cabin attendant the same as we do the butler. or. Bloomington MN USA. I usually tip my steward $50-75, depending on service and personality. I pre-paid my tips, which were more than average due to the room type we had booked. mail letter from NCL. Scootaround. 3. FREE Open Bar. Apr 12, 2020 · So i booked a concierge penthouse for July 25th 2021. Apr 14, 2017 · Posted April 14, 2017. Feb 24, 2024 · This incredible aft-facing Haven suite features a huge balcony with outdoor hot tub, two bedrooms with king size beds, 2 full baths, a half bath, and butler and concierge service. Unfortunately I did not call exactly at 130 days, but at 129, so Ocean Blue was booked. Sep 14, 2022 · For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. In the past, I have been successful in having them assist me with a shore excursion that I was unable to book online. Feb 13, 2022 · You can do it online, but calling the pre-concierge was much easier than looking up each restaurant. While it may seem pretty incredible even with just these perks, stay tuned for my next article to read all about Norwegian’s Haven-only areas. I am a Platinum, Sapphire, Diamond, or Ambassador. 234. Room Steward (who gets something from the daily service charge) $5-$10 per day per person in room. Concierge helped us with one reservation, then asked how we got the number. We sail in 19 days. Available on the Joy, Bliss, and Encore, the Horizon Lounge is a private place for Haven guests to enjoy a cocktail with friends before dinner, relax and read a book, pick up a cappuccino to take back to your cabin, or stop by for an afternoon snack. * Group space is limited and subject to availability. . We are in a 2 bd Haven suite on Sept 13. m. Apr 16, 2016 · You can also ask them to make specialty restaurant reservations for you 100 days out from your cruise. For my family The Haven wins hands down, especially considering the cost. Haven't yet received any email from the Haven concierge and would like to work out a couple of details with them. For more information on The Haven by Norwegian, contact a travel professional or visit www. Jul 12, 2018 · Posted July 12, 2018. Plus, receive up to an additional 15% off your cruise when you book early! Let us help you plan your group cruise today. The Concierge Desk provides pre-cruise assistance and services to guests booked in The Haven and Suite accommodations informing them of the onboard services and amenities available and helping them coordinate those services and amenities prior to sailing. ET and can be reached by calling 855. With DCL you can score a cabana at CC though (not reason enough to book concierge). You can call the Concierge line 1-855-625-4283. I noticed that the Concierge family Villa staterooms are now in the Haven category. 5 to 3x more. Sep 2, 2022 · Platinum, Sapphire, and Diamond members that are booked in suites or the Haven are eligible to pre-book dining, onboard activities, and entertainment beginning at 130 days prior to embarkation day. Dec 30, 2014 · April 8, 2013. This one is specifically for the Joy. Yes it is the same phone that the ships staff carries around butler concierge etc. The Norwegian Breakaway is not the only Norwegian Cruise Line ship with an exclusive area where guests can stay in luxury suites and have access to dedicated areas. to 9 p. hoping that my "luck" wil A - 1. We have some reservations already & decided if those don't work out we'll just call concierge once on board. Learn more about our exciting amenities on board Norwegian Encore including dining, entertainment, fitness, bars and lounges, and more. Convert your e-mail settings to basic; you will have a better experience if your e-mail is less graphic intense. I don't think DCL compares with The Haven so I'd say it is not similar. July, 2025. Hidden away at the top of the ship is The Haven by Norwegian, home to our most luxurious, well-appointed and spacious accommodations. We recently had an amazing time on the NCL Getaway. Keystone State. Do I personally do it yes. On my last NCL cruise (Gem, Jan 2016), I called the concierge as a Platinum benefit in order to get a dinner reservation time changed (not available through the regular channels that we tried). 10 Ports of Call. We are going on Breakaway on 10/8. The concierge will handle anything outside the room (booking shows, helping with onboard account, escorts to shows, assistance with priority tendering, debarkation, etc. #4. Ship. An example of a larger NCL ship is the Getaway. So,,. Jul 30, 2014 · Norwegian Cruise Line. Enjoy an Onboard Credit, Open Bar, a dedicated Groups Concierge to help plan your pre-cruise arrangements including onboard and offshore activities, and much more. Pasts Guests get standard Latitudes Points per night on select 2023 cruises, and more free cruise offers. In the letter there was contact information for the concierge: 1-855-625-4283 or norwegianconciergedesk@ncl. Featuring two bedrooms, one with a king-size bed and the other with a double sofa bed, additional bedding and two bathrooms, they offer stunning views from the large balcony. An example of the smaller ship is the NCL Pearl. Mountains and beaches look so much better from a penthouse view. As a guest in The Haven, we take great pride in making your suite a personalized sanctuary. Aug 14, 2018 · This is our experience also. Basically you can ask for anything and they will let you know if they can do it or not. You'll need to give them your reservation number first thing. scootaround. WE'LL CALL YOU. 00, same at lunch. Enjoy a cocktail and stunning views at the Haven Lounge & Bar, dip into the infinity pool or relax in the outdoor sauna and cold room – all Jan 12, 2017 · 11. No action is required on your part and your membership and rewards in Jun 9, 2019 · We find it much more useful to meet and build a rapport with our room steward and butler. To reach the Pre-Cruise Concierge Desk, please call. we usually try to stay in a haven suite. Hours of Operation. Guests staying in The Haven also enjoy 24-hour butler service, concierge service, and a private sundeck. Do you need to print your billing statement from TouchNet? Log in to the Billing Center with your credentials and access your account information. You tip at the end for the services you receive - my thoughts. Light blanket with no duvet The Haven is where glorious rooms meet unmatched pampering and exclusive amenities, such as priority embarkation and disembarkation, butler and concierge services, delicious gourmet treats delivered daily to their suite, and more. at breakfast we tip the server $5. Ambassadors booked in any stateroom category are eligible for early pre-booking access for onboard activities, dining, and entertainment at 130 days Aug 3, 2021 · the haven menus, for all meals do not change throughout the course of the sailing. norwegianconciergedesk@ncl. Sailing. I've done it (mother and sister) and everything went smoothly in the Haven check-in area. Receive All 5. . i believe haven guests can make dinner reservation 120 prior to sailing. 866. Total Approx. They are glorified call center people you get when you dial the main NCL number. Halifax, Nova Scotia. Jun 9, 2019 · We find it much more useful to meet and build a rapport with our room steward and butler. Sep 17, 2022 · Tip at the conclusion of the cruise. 50 per person per day gratuities. The cost for a 7-day cruise in The Haven Penthouse is on average $4,500 or more per person. If it is approved, print a copy and bring the copy with you. 4. For your room steward, cleaning your big room, $5-$10 per day per person in room in addition to the daily grats. Normally, on the last day, envelopes for tip are available at the concierge desk. To Mar 14, 2019 · Contact the concierge desk via e-mail with the request. Visit the CruiseNext desk in the atrium onboard to learn how you can save and redeem. Unwind in your own stylish space, featuring a living and dining area and the option of extra bedding to sleep up to four* guests. Dec 9, 2023 · On 12/8/2023 at 7:01 PM, BirdTravels said: Tip at the end of your cruise. In the Haven, the Butlers are not on the Gratuities program. Tucked away in the top of the ship is a private enclave with the most luxurious and spacious accommodations. Posted January 12, 2017. Click "Staterooms and accommodations" and then "View all accommodations". 2,290 Guest Capacitydouble occupancy. You or your travel partner must ask for Peace of Mind when cancelling. I'm not sure how much to include in my email response or when to send it. We find the pre-concierge pretty useless. Jul 23, 2022 · When people ask, I recommend $10-$15 per day per person in room for the Butler. 2. Explore Our Penthouses. Decks: 13, 15. Discuss VPN limitations with your company’s IT department if you are planning to work while sailing. Here are just a few: Pre-Cruise Haven Concierge Desk Requests: When you book the Haven luxury experience, approximately 60-days prior to your sail date, you get a U. Stateroom 14776 was concierge, now its Haven with a huge price jump. 855-625-4283. Our Norwegian iConcierge app keeps you informed about everything going on, lets you make reservations for Shore Excursions and more on board Norwegian Breakaway, Norwegian Epic, Norwegian Getaway, Norwegian Jewel, Norwegian Pearl, Norwegian Sun, Norwegian Star and Pride Of America. I tried to contact my PCC she hasn't called back yet. How do I contact the dedicated pre-cruise service desk? Please call 866-625-6086. Feb 6, 2024 · Silver (20 to 44 points) Gold (45 to 74 points) Platinum (75 to 149 points) Sapphire (150 to 349 points) Diamond (350 to 699 points) Ambassador (700 or more points) The Latitudes Rewards program is one of the more robust cruise line loyalty programs, with some solid perks available to almost all members. August, 2025. 2k. *. July 17, 2000. #3. mentioned this before. Feb 13, 2022 · Norwegian Cruise Line ; The NCL Haven Luxury VIP Experience "Secrets" REVISED for 2022 Just tell the concierge the total number of guests and which restaurant on Oct 1, 2021 · los angeles. The letter said to email any requests I might have. Nov 5, 2017 · Posted November 5, 2017. from New York, New York. I've done The Haven 2x and DCL concierge once. They’re pretty spectacular! The Haven & Suites. Enjoy a cocktail and stunning views at the Haven Lounge & Bar, dip into the infinity pool or relax in the outdoor sauna and cold room - all Jun 19, 2019 · "We look forward to sailing with you for the next eleven days. When you see them open it, get up and walk towards that door. Mon-Fri: 8am - Midnight ET Sat-Sun: 9am - 9pm ET. 877. Dec 13, 2022 · November 27, 2006. For the concierge, $5-$10 per person per day. They explicitly offer to help you with coffees (regular or decaf) and pillows. UNWIND, UNPLUG AND STILL STAY CONNECTED. Oct 10, 2022 · Now that we’ve learned how the Norwegian Cruise Line Haven creates a ship-within-a-ship hideaway, let’s choose which vessel to book. Yes, agree about steward. thehaven. Usually $100-$140 more. We tip a butler $10-$15/per person in stateroom/per day. Feb 5, 2018 · I know I should remember since I sailed in the Haven on the Escape in 10/17, but, I don't. The Haven offers some of Norwegian Aqua's most luxurious spaces. Accommodates: 6. It appears to be a closely guarded secret outside of the Haven. Oct 22, 2016 · BirdTravels said: We do $10-$20 per person per day for the Butler and $5-$10 per person per day for the Concierge. We received the luggage tags and welcome letter about 45-50 days before our cruise. Private elevators whisk you away to your exclusive enclave where your personal concierge and 24-hour butler cater to every craving. No thanks. I smaller ships have a smaller Haven without the Haven Bar and Restaurants. Butler $100, concierge $50. Free At Sea. if you want teppanyaki, i suggest you make the reservations as soon as possible as there are only 3-4 seatings a night, and limited space. Oct 18, 2022 · When pricing out cabins on Norwegian Prima in a Haven Penthouse balcony versus a standard balcony cabin, the cost is 2. rr wp vr ff rx qr gw np ao tu