Windows hello fingerprint setup not working. It shows only password option for sign-in.

Windows hello fingerprint setup not working Go to the device manager. For more information about installing Fingerprint reader drivers, refer to KB article  · Restart Windows after installing the drivers and see the behavior. 1 Fingerprint Sensor Setup Message)  · If the balanced or the power-save option is selected then the fingerprint sensor starts working later in the boot/log in process. If you see C:\Users\Administrator in the pop-up window, you are using a super administrator account. I'm sorry to hear that Windows Hello Fingerprint suddenly stopped working. Reply reply Slim 7i gen 8 doesn't support windows hello.  · Follow these steps to check and re-enable Windows Hello: Open Settings > Accounts > Sign-in options. Windows Hello Fingerprint not working XPS Help So I have used my XPS 15 7590 for over a year with the Fingerprint as my primary unlocking method. com) Other method is that we can also create a New User Account, and from there set up PIN on this user. Resetting the face recognition configuration might help. Reset Windows Hello (if necessary) If none of the above works, try resetting Windows Hello: Go to Settings > Accounts > Sign-in options. (Windows Hello requires a PIN in case Windows Hello doesn’t work properly. 3) Check the Windows Biometrics service: Press Windows Logo Key + R to open the Run dialog box, type services. For a short time it looks like they pop-up-windows is loading, but then I am kicked back to the windows-login-page without the possibility, to use web-sign-in. I also have the "Facial Recognition (Windows Hello) installed in my  · Windows 11 fingerprint not working,Windows Hello not recognizing fingerprint,troubleshoot fingerprint sensor Windows 11,issue with Windows Hello in Windows 11.  · Windows Hello Fingerprint not working Hi, I have a Lenovo Yoga 7i (which I have only had for a day), which has the touch ID button which while setting up my computer, I set it up.  · Fingerprint authentication is set. So, let’s dive in and explore what you should do when Windows Hello fingerprint login isn’t working. Active Directory, Intune), but you don't want to use Windows Hello for Business, proceed to  · In order for Windows Hello to acknowledge the fingerprint reader, a PIN must be set up. Scroll down c. Recently all of them upgraded to latest Windows version, when me and my user want to setup Windows Hello Fingerprint. In Windows Hello, you will see options for face, fingerprint, or iris if your computer has a compatible fingerprint reader or camera. To learn more, see Restore or reset Surface for Windows 10.  · I recently bought A fingerprint key for my desktop PC as I don't like logging into my computer with my PC, but for some reason, it won't work at all and is not detected by windows hello. Ensure that it is set up correctly Windows Hello Face may not work if “Enhanced Windows Biometric Security” BIOS setting is wrong – ThinkPad X1 Carbon Gen11/X1 Yoga Gen 8/X1 Nano Gen 3 MIPI Camera model  · Select [Windows Hello Fingerprint] ③, then click [Set up] ④. Solved! Go to Solution. I already installed updated drivers, I even did a clean install of Win11 with no luck.  · I'm currently using a HP Elitebook 830 GS and upon trying to setup my windows hello biometrics it showed the message: "We couldn't find a camera/fingerprint scanner compatible with windows hello"What I understand how concerning it can be to get the "We couldn't find a camera/fingerprint scanner compatible with windows hello" message. There can be various reasons why Windows Hello Fingerprint Recognition Not Working TL;DR: Settings --> Accounts --> Sign-in Options --> PIN (Windows Hello). The fingerprint sensor is working correctly and the fingerprint symbol appears on the sign-in screen.  · You can most probably run into face recognition issues on Windows 11 due to driver incompatibility. Here the info about my pc: MODEL: HP 15-dw0014nl. Reconfiguring Face Recognition. Reconfigure Windows Hello. b. Don’t forget to test if the fingerprint reader works normally this time. But, if high-efficiency mode is selected on the laptop with Windows 11 then it all works as it should be. In the Windows Hello section, ensure that your fingerprint, PIN, or facial recognition is enabled. Windows Hello face or fingerprint recognition may not work if biometric drivers are turned off to reduce power consumption. It suddenly stopped working and just kept me asking for the Backup PIN.  · Select Remove if you want to remove the existing fingerprint, or simply tap Add a finger to set up a new fingerprint.  · I installed windows 11 64bit but the fingerprint is not working, Can someone help me with driver? because I - 8263811 It will probably not install the driver. Follow the on-screen instructions from here to set up a new fingerprint. Clean it thoroughly and use the fingerprint reader again to check for Windows Hello fingerprint recognition. reset computer. Enable "Turn on convenience PIN sign-in" using Group Policy. Reset Facial Recognition and/or Fingerprint Options Locate the Hello, webcam, and fingerprint drivers individually and right-click on each of them. ) This is the message I receive at that point: Let me stress the fingerprint scanner was working perfectly up until I allowed the Win update to run yesterday. On  · The Microsoft Surface Pro, Surface Book and Windows 10 PCs have fingerprint scanners and cameras built in; plus, they are compatible with Windows Hello. Would this mean it's a hardware issue for the fingerprint? It says "This option is currently not available" and "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint". I followed your directions and "Go back" is not an option under Recovery options. - reinstalled fingerprint sensor driver, managed to determine Hello to find sensor and allowed to set up fingerprint until near the end when it requested for a PIN to be setup. Select PIN  · Here's what's working so far for Fixing Windows Hello issues after Fall Creators Update: 1. Under Ways to sign in, you'll see three choices to sign in with Windows Hello:. Here's what I’ve done so far: Checked Device Manager, but there’s no Biometric Devices listed. I try closing out and starting over with a different finger tapping and lay flat for about 15 minutes each time with no success. Select Fingerprint recognition (Windows Hello) to set  · Has your Fingerprint reader stopped responding? It may not be listed under the name you are looking for, and may be in a software bundle. Update your fingerprint reader driver; Biometrics often fails to work on Windows 10 due to driver issues, so chances are your fingerprint reader driver is past its sell-by date. It must be a leftover from Windows 10. exe and hit enter. 5-Select "Not right now".  · Windows Hello Fingerprint setup freezes I get to the screen below and nothing else happens apart from the validity sensor does not seem to work & I need to reactivate it through the device manager. Click on Remove next to your existing biometric data. The PIN should now show as established. Go to the device manufacturer’s website to download the latest drivers. When i try to check at login option it has a notification that "we couldn't find a fingerprint scanner compatible with windows hello fingerprint". If no newer driver, choose Roll back or if not available, choose Uninstall, Repeat the removal with all Windows Hello related drivers and then reboot your PC. Here is a rundown of some of the most probable troubleshooting methods for resolving the fingerprint not working in the Windows 11 issue.  · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". Open Settings. And i have issues related to fingerprint and face lock; they both are not working.  · The Windows Hello application is not working on this Latitude laptop .  · If the issue persists even after the clean reinstallation, since the system has detected the fingerprint sensor and it does not have any errors, the only explaination is that the fingerprint is not compatible with Windows Hello. Click on Set up, then select Get started. Users have resolved the problem by setting it up on their computers; PIN login is not authorized – Similar to the first cause, a recent Windows update may have disabled PIN login authorization you had before. Share Sort by: Best. This 2 laptops currently under my  · Hi, I am Dave, I will help you with this. Restart your computer for the changes to take effect then check if Windows Hello is now working. To resolve this, try a Fresh Start. dat files into a When i bought my laptop in 2019 I setup windows hello fingerprint. Repeat the removal with all Windows Hello related drivers and then reboot your PC. fingerprint was working at first when purchased. Go to the Windows Update (Windows 11) page or Update and Security > Windows Update page (Windows 10) and then click the Check for updates button to let Windows 10/11 automatically download and install the correct fingerprint driver. inf) still installed. This was the one thing I had set (from another blog) and it had prevented windows hello from working, windows Hello, I just updated (fresh install) ghost spectre from windows 10 compact U12 to U17 but both face and fingerprint doesn't work (HP ProBook 430 G5)  · On the Set up Windows Hello page of the Windows Setup process, you select Use face recognition and then select Set up. when you try to sign. I did tried to reinstall the fingerprint driver driver, uninstall then reinstall, remove the hardware from the device manager, install the universal synaptic drivers (lenovo), remove everything again If your fingerprint reader is still not working correctly, remove and register your fingerprint again.  · Select Windows biometric services from the left column. Once you’ve set up Windows Hello, you’ll find that its integration is seamless across various applications and services.  · Locate the Hello, Biometric device, webcam, and fingerprint drivers individually, choose Driver tab, Select Update driver, then Automatic.  · Simply resetting the facial recognition and fingerprint options that constitute the security system of Windows Hello can fix things if it’s not working in Windows 11. SO frustrated! Please help! Skip to main content.  · It was working perfectly before I updated to the May 2019 update. Enabling Windows Hello  · Following recent windows updates my Dell laptop fingerprint sign in stopped working. It has been working beforehand (bought Jan 2020) but it has now stopped working. Either it needs a vendor-specific driver, or there is a hardware or firmware issue. Reset your PIN: Go to Settings > Accounts > Sign-in options. Click on Accounts. Edit: interestingly, the issue was that i tried to set up windows hello in the built in Administrator account, which can't have windows hello. Install available updates found.  · If your Windows Hello fingerprint is not working, there is an issue with your system files. To run Windows Troubleshooter, go to Update and Security menu as explained in the previous method and click on Troubleshoot. Asus's documentation for the G14 has this to say about Windows Hello Fingerprint:  · What is the version of your windows 10 ? Press the Windows logo key + R, type winver in the Open box, and then select OK. Please make sure your fingers are clean and dry, then lift and rest only one finger on the sensor. Select Face Recognition (Windows Hello) and click Remove. The MSI is starting  · Reconfigure Windows Hello: Set up Windows Hello again, ensuring to follow each prompt carefully. It will have to be entered twice. When I login using password, and go to Sign-in options in Settings, the fingerprint setup is wiped off and it asks me for a fresh setup. Go to Security tab and grant yourself Full Control then delete NGC folder 4. Windows Hello will scan your Face and ask you to either move closer or further back to improve the recognition. If a window displays prompting you to verify your identity, type the requested credentials  · Hello Windows Fingerprint is not working Hi Team . Here are some troubleshooting options: 1. For more information about installing Fingerprint reader drivers, refer to KB article Fingerprint Reader  · Hello, I’m having trouble with the built-in fingerprint reader on my laptop (ThinkPad T16 Gen 1). Can you tell me if you are referring to Windows Hello? If yes, are you trying to set up PIN or face/fingerprint recognition? 2. - Firmware - 15. 2- Double click Biometric devices. Windows Hello is also not recognising my face 70% of the time.  · Under Windows Hello, click the Set up button. Click on the drop-down icon next to Fingerprint recognition  · Windows Hello Pin Setup "Something Went Wrong" When I try to open my laptop I get a message that pops up and says something along the lines of "Something went wrong and your pin isn't working" and I've always had to use my phone authenticator app to log into my laptop. (Go to settings > Accounts > Sign in options > Windows Hello PIN > click Reset) 2. The pin works but not facial or fingerprint recognition. In the Settings app go to the Accounts -> Sign-in Options page. Ensure your operating system is up to date:  · 6. Select Windows Biometric Service, right-click and select stop. Click on the “ Get Started ” button and follow the on-screen instructions to freshly set up Facial Recognition and Fingerprint. Click Run the Troubleshooter e. When I got into fingerprint setup, click setup, it prompts me for my pin, which I enter and then nothing happens. If the fingerprint option is As you can see -while Chromebooks offer great straight-out-of-the-box usability, with a bit of planning and preparation, you can set up a winning machine. Send the page link to your email. How can I fix this issue so I can log into my computer with this function restored without going back to windows 10. Then delete the folder named NGC. 9. How can I fix this issue so I can log into my computer with this function restored without going back to windows 10  · Hello, I have a Elitebook 840 G6, and I can't setup the fingerprint ID in Windows 11. To re-register or add another fingerprint, go to Settings > Accounts > Sign-in options > Fingerprint recognition (Windows Hello) and select Add a finger. So, before you get down to work on your new device, follow the seven steps covered in this article, and set yourself up for years of trouble-free Chromebook computing. update Biometric Devices in Device Manager.  · To do this, go to Settings > Accounts > Sign-in options > Windows Hello Fingerprint > Advanced Options > Clear Fingerprint Data.  · Hi Banhien, thank you for looking into this matter. Under Manage how you sign in to your device, look for the Windows Hello Fingerprint section. Send to Email Copy Link. Click "remove" and enter your account password. Please follow the on-screen prompts to repeatedly lift and rest your finger on the sensor.  · The Troubleshooter is a Windows built-in utility that can help you troubleshoot some computer issues such as Whatsapp not working, Hello fingerprint not working issue mentioned in this post, and so on. Once the password is verfied, create a PIN number for the system. This happened after HP Inc. Here's how to set it up. Occasionally, bugs that affect Windows Hello are resolved through Windows updates. This will start the Windows Hello setup wizard, click Get Started to begin. Also web-sign-in does not work, since the pop-up windows did not appear. Option 2. You can use a specialized third-party tool to update your system’s drivers and fix the problem. It keeps going off and on, allowing me to set it up but then not working when i try to unlock my laptop  · Windows Hello fingerprint setup not working – It can be a problem since you won’t be able to use fingerprint login at all. I hope this helps you solve the problem with adding a new fingerprint on Windows 11. If you already have a PIN or password setup, proceed to enter it. You will see a “Welcome to Windows Hello” box with a “Get Started” button. Hahn - MSFT | Microsoft Community Support  · Using Windows Hello (Fingerprint, PIN) for faster authentication. If the Windows Hello setup can not work properly on a self-installed Windows 11 system, follow the steps below to disable the core isolation settings to solve the problem. Here are some of the few troubleshooting steps that might help as well: 1. On the Accounts window, select Windows Hello Fingerprint, and then click Set up. Community Go to Settings > Accounts > Sign-in options and ensure Windows Hello is set up correctly.  · This fixed the camera app but not Windows Hello.  · Fortunately, there are several ways to fix this annoying issue. Sometimes, a BIOS update can fix hardware compatibility issues. Can you check if the fingerprint scanner is working correctly ? 1- Press Windows Logo key + X, and select Device Manager. In the right pane of Biometrics, double click on Allow users to log on using  · Windows Hello Setup: Try to set up Windows Hello in a freshly rebooted state, without any other applications running. and my fingerprint scanner still says "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint  · After a new HP update however, my Windows Hello Sign In options such as facial recognition and fingerprint no longer work. I now have to type my passcode every time. In addition, there are third-party products that add Windows Hello to older Windows 10 devices which may not have the latest hardware support. I'm running an Use the steps below to setup your fingerprint reader. Then open Explorer and navigate to the following path. Open Windows Sign-in options. Select Fingerprint recognition (Windows Hello) to set up sign-in with a fingerprint reader. It pops up a dialog titled Welcome to Windows Hello and gives me a Get started button and a Cancel button. But now I no longer have an option to use my fingerprint. Type Windows Hello in the Search bar. Sorry something went wrong with fingerprint setup; Sorry your PIN is no longer available due to a change in the security settings; It can affect the following products under these circumstances:  · After some time I logged into this microsoft account itself and tried to setup a PIN, that did not work so I tried setting up a fingerprint but it still does not work.  · After some time windows just starts deactivating one windows hello option after another, for no reason. I removed my face data from Windows Hello and tried to set it up again. In case if fingerprint login is not working, then this article will help you to fix it. And since the Hello, I have not received the message from you yet. The Fingerprint sensor has been integrated with Power key on some ASUS laptops. Go to Settings > Accounts > Sign-in Options. When expanded, Windows Hello says 'Something went wrong.  · The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. I type in my pin, then it says to "swipe your finger on the fingerprint sensor" (my fingerprint sensor is on the right side of my laptop).  · In Sign-in options, find the Windows Hello feature (Face or Fingerprint). When I want to setup my finger, it ask me to put it on the sensor and it recognises it the first time, but when it says "keep  · I have O&O Shut up Windows 10 installed on both my desktop and my laptop. You should not have to do them all before one works, but please do them in order and don't skip any unless they clearly don't apply to your system:  · If Windows Hello was working before, a recently installed app, driver, or update might be causing the problem. Reset Fingerprint Login. Right-click on it, and then select “ Start” from the list that appears. Hence, apply the following steps to resolve it quickly on your PC. ” I have installed the driver package from Framework and I have had  · When you reinstalled the fingerprint reader driver, did you download and install it from the manufacturer's website? If not, If you need help finding the driver, please hold down Windows + R keys, type in msinfo32. Follow the Windows Hello setup reference provided earlier to enable facial recognition or iris scanning. Click on Set up. Create a local user or administrator account in Windows (microsoft. IMPORTANT: If you didn’t set up a PIN for authenticating to Windows 11 and you’re using a password instead, at the screen above, you’ll be asked to create a PIN, and you won’t see the Close option. On the Windows Hello welcome screen, click Get started.  · Disconnecting that allowed me to setup PIN and Fingerprint. Method 3: Reset the Fingerprint 1. Click Next. Related Windows 10 Operating system Software Information & communications technology  · I always used to sign in with my fingerprint, but one day it suddenly stopped working and was not shown as a sign in option. You can vote as helpful, but you cannot reply or subscribe to this thread. Yes, this laptop has a fingerprint scanner. 3. 6-Setup will check your PC and show a license agreement. I get two messages: 1. Select [Get started] ⑤. When you finish, move on to the second step. Top.  · Windows Hello Fingerprint is not working Hi all, I have some different generation of Lenovo X1 Carbon which all of them had fingerprint sensor. 4) Click Get started and follow the on-screen instructions to add your fingerprint again. Uninstall and re-install Biometric Devices. Step 2 Enable the feature again. For more info on how to do this, go to Configure Windows Hello. ; You may also want to turn off Require sign-in. [h]If you don’t have the administrator permission, you’re not likely to use Windows Hello on your PC. Settings says We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. Here are steps to run this utility. Send. Windows Hello issues can be related to a variety of factors such as driver status, system services, data file corruption or not. Select OK to complete PIN enrollment.  · 2) Go to the Sign in options, and make sure that you have a PIN set up. Check for BIOS Updates.  · Enable sign into Windows 10 using Biometrics from Local Group Policy editor. Fingerprint sensor should work, this is ideally setup when you boot the laptop for the first time. 73. Select Set up fingerprint sign-in from the search results. com/en-us/help/10164/ 2. Microsoft. Starting with Windows 11 login via Fingerprint only works for hours, a few days and then permanently saying that PIN is required and Fingerprint not offered even configured properly. Let run the Deployment Image Servicing and Management (DISM) then the System File Checker (SFC Scan) to fix some logs. I understand that you are experiencing issues with Pin and Fingerprint not working after the update, we have not received a ton of feedback on this issue.  · When I go to Settings -> Sign in options --> Windows Hello Fingerprint it says "This option is currently unavailable - We couldn't find a fingerprint scanner compatible with Windows Hello. I had this exact same issue with my Samsung Book2 Pro, and I was trying to re-add the fingerprints and use them before restarting which wasn't working. If you are unable to set up the fingerprint reader, try the following steps. 19041. Method 2. PIN failures If you’re prompted to create a PIN again after already having one, it may be due to security updates or changes in the system. Click on the Sign-in options from the left sidebar. Previously I had set up Windows Hello Pin and Fingerprint before, but yesterday when I tried to sign in with the fingerprint, it shows  · Go to your Settings > Accounts > Sign in options. 0. Related Topics [Windows 11/10] Windows Hello (Biometrics,  · After selecting your setup method, click on the Set up button. Thank you for your feedback. I need help, since Microsoft does not provide a phone number where I  · Can you try to sign out of your Microsoft Account from Windows and try to check if you can set up a PIN. They both show: "We couldn't find a camera/fingerprint scanner compatible with Windows Hello Face/Fingerprint.  · Pin started working again.  · Hello, One of the user has changed the password. Before you begin. The laptop discovers the hardware and withIn Device Manager it shows that the driver that is automatically installed is I can set up facial recognition in Windows Hello When trying to select Fingerprint Recognition, but it says "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint". If enabled but still not working, try deleting and resetting the fingerprint or PIN by clicking the respective option and following the prompts. It asks me to touch the fingerprint sensor. delete NGC folder (unable to locate, tried other work-arounds in Command Prompt) uninstall and re-install Windows Hello app. Now that your password is ready to go, we can use Windows Hello. For users who rely on Windows Hello for fingerprint authentication, it is worth checking if the feature is set up properly. I go to settings>accounts>sign-in options then select "Windows Hello Fingerprint". On the right-panel, find the Fingerprint section under Windows Hello and click on the Set Up button. 3- Then you might find the Goodix fingerprint device.  · I thought doing so might allow me to restart and add them back, but it didn't and I was stuck with only using a password to get in (which is fine, just not convenient). Now my finger scanner doesn't work. Test if Windows Hello  · Hello Tim, My name is Nada I'm here to help you. It doesn't do this anymore. Go to Sign-in options. Fingerprint scanner, the reader doesn’t work with (Windows 10) – This issue affects both built-in and USB fingerprint readers. If you use your laptop in all  · Fix Windows Hello Fingerprint Not Working in Windows 11. Using infrared sensors, high-resolution cameras, and fingerprint scanners, Windows Hello verifies your  · Windows Hello Set Up Not Working Hello, My computer seemed to randomly stop recognizing me with the camera when signing in through windows hello. 1 Fingerprint Sensor Setup Message)  · Windows Hello enables you to use fingerprint or face to log into Windows 10. Step 5: Run Windows Update. msc. The latest Windows 11 build has enhanced the level of system security settings by default, which can block initial access from biometric devices. What I tried so far: Under Ways to sign in, you have three choices to sign in with Windows Hello: Select Facial recognition (Windows Hello) to set up facial recognition sign-in with your PC's infrared camera or an external infrared camera. Here's how to do it: Go to Windows Settings -> Accounts -> Access Work or School. download and re-install (not update) the version of chipset  · 5. ***Post moved by the moderator to the appropriate forum category. 1 Fingerprint Sensor Setup Message)  · This is always in good lighting (same lighting and position Windows Hello was originally set up in succesfully).  · Under Windows Hello Fingerprint, make sure it is enabled.  · Thank you for posting your inquiry regarding Windows Hello and fingerprint issues. But, many users faced Windows 11 fingerprint not working issue as it says the option is currently unavailable. Click Set up and follow the on-screen instructions to  · But after I re-installed Windows 11 Pro it is not allowing me to add a fingerprint. Best. Everything about it used to work perfectly until a few days ago. It worked quite well, until about a week ago. 5. don't know if I should add this, but it's running Windows 11 Home Version 22H2. Select set up PIN. I don’t use it every day so I am unsure what the exact day this happened, but this week for sure. Windows Version: 1909 (Build 18363. Check if there are any updated drivers and BIOS available for your laptop and install all of them. To fix it: [/h] 1) On your keyboard, press the Windows logo key and R at the same time, then type gpedit. 13. Sorry something went wrong with fingerprint setup; Sorry your PIN is no longer available due to a change in the security settings; It can affect the following products under these circumstances:  · I was using the fingerprint reader to sign on and that was working fine. Sony Xperia 1 Fingerprint scanner not working  · It looks like windows hello PIN got corrupted . In settings it lets me get started with setting up windows hello, but when it gets to the screen to repeatedly lift my finger to scan my print, the computer doesn't recognize that I'm trying to use the reader and just stays on the screen I have provided. Everytime after an update. - SoftwareComponent - 1. Log in is working with the fingerprint for window 10 but when i downloaded window 11 my fingerprint option grayed out.  · After a system update a few weeks ago, fingerprint sign in - which is what I had been using to log in the whole time I've had this laptop - stopped working. Make sure you set up your Windows Hello if the fingerprint scanner is unavailable. Under Windows Hello Fingerprint, click Delete. Run the System File Checker Utility scan. I removed a driver under "biometrics" in device manager as instructed on one of the answers. Press the Win + X keys and choose Device Manager. I tried to check the hard  · The Windows Hello application is not working on this Latitude laptop . The TPM module is used to manage the integrity of the device,  · Please help me get my fingerprint sensor working again.  · hello, I have an XPS 13 9360. 0 updates which I did at the same time. So I thought I'd look it up in the settings. (Figure. To do this, click the Require sign-in drop-down and select Never.  · If the fingerprint sensor is not working in Windows 11, be sure to try all the methods listed in this quick guide. " In device manage r it seems like I dont have the driver for biometric. It seems we have multiple issues that has been detected by the troubleshooter. Click on the Search icon,  · Hey, So I'm using a Surface Laptop 2 for the past 3 years, and in these 3 years, I've tried multiple times to setup Windows Hello. It used to work fine with Windows Hello, but recently it stopped working. The it works again for a while If you're having trouble signing in to your Surface with Facial recognition (Windows Hello) or Fingerprint recognition (Windows Hello), here are some things to check before you start the troubleshooting steps. I downloaded an updated fingerprint driver and windows still doesn't recognise that I have fingerprint scanner.  · I previously had Hello set up with a fingerprint and pin. The setup process gets to the step where it asks me to put my finger on the reader. PC Data Center Mobile: Lenovo Mobile: Motorola Smart Service Parts COMMUNITY My Account An issue in older versions of the Goodix fingerprint driver can mean that the Windows Hello Fingerprint setup says the setup is a success. asked for my  · The windows Hello Fingerprint Setup is not working in my HP Dv6 6121tx after upgrading to Windows 10. Click on Accept in the license terms dialog. 7-Wait for the setup program to check for the available free  · How do I use facial recognition or fingerprint to sign-in to Windows 11? Windows Hello uses a fingerprint reader or an Intel RealSense camera to confirm your identity and sign you in to Windows. - Restart your computer.  · I have recently updated to windows 11. For more information about Windows Hello biometrics, see:  · For a laptop or desktop with a built-in webcam, it’s a straightforward process to set up Windows Hello.  · Hi all, I have some different generation of Lenovo X1 Carbon which all of them had fingerprint sensor. If your fingerprint reader is still not working correctly, remove and register your fingerprint again.  · I recently notice my fingerprint was not working for me to sign in, so the past hour I've been searching and trying to get it back (with the suggestions found on both the Windows and Lenovo websites) with nothing working. To do so, type gpedit.  · Thank you for the feedback. Using Driver Store Explorer, I deleted all versions of the driver and restarted the computer. ; Locate Windows Hello and select the Infrared camera option. It doesn't have an option to 'remove' or 'add another' fingerprint. To set up fingerprint recognition, follow the below steps. ; Finally, to set up Dynamic Lock, check the checkbox “Allow Windows to  · Windows Hello not working on Windows 11 – In this case, the fingerprint sensor stops working due to disabled PIN login, an outdated biometrics driver, or missing/malfunctioning biometrics device. Yes, Windows 10/11 can download and install  · Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Reinstall the biometrics driver. " I've tried looking for solutions, but I haven't come upon one that works as of  · Fingerprint scanner not detecting finger when trying to setting up windows hello fingerprint recognition on Windows 11 I'll give you all working fixes for Hello FIngerprint: 1) Try these fixes for fingerprint reader: If nothing else works then do a Repair Install, by installing Media Creation Tool, open tool and choose to Upgrade Now. Click on Set up PIN to proceed. When I click Get started it asks for my PIN and upon entering my PIN and clicking the OK button (or pressing Enter) it closes the Welcome to Windows Hello dialog and that  · 2) Click the Check for updates button. Follow the on-screen prompts to set up fingerprint login.  · That’s why Windows Hello sign-in options such as PIN, facial recognition, fingerprint recognition are nowadays considered more secure.  · Solved: hello I own a HP ProBook 440 G7 laptop . Step 5: Follow the instructions to set up the fingerprint. I've seen posts about this issue in If your fingerprint didn’t scan properly, or if you’re using the wrong finger to sign in, you’ll get the error message Your fingerprint couldn't be recognized. Go to Start > Settings > Accounts > Sign-in options. Unable to create Windows Hello PIN – This is when Windows doesn’t recognize the PIN due to insufficient permissions for the NGC folder or due to  · Or while try to set up your fingerprint reader, Windows 11 says, “Fingerprint Option Is Currently Unavailable” and you’re prompted to try again later. If not, set up your PIN now. " I have already tried troubleshooting Windows Update and Hardware and Devices. On settings, it says 'Windows Hello is not compatible with this device' even though I have been using it before. Follow the on-screen instructions to set up the fingerprint login. The camera actually works properly. But remember that a factory or Upgrade install are inferior installs that most enthusiasts would  · Restart your computer and check if Windows Hello fingerprint sign-in works again. When I went to sign in options in settings, Fingerprint Recognition was, and still is labelled as 'This option is currently unavailable'. It can be setup without any errors but when trying to sign in using fingerprint it cannot recognize my fingerprint. Conclusion. Re-registering my fingerprint is also not functional. I apologize, Community is just a consumer forum, due to the scope of your question (Domain Managed Account) can you please post this question to our sister forum on Microsoft Q&A in the Azure AD section (linked below)  · @milanve . This will save you from downloading a new build (if available). Sometimes it deos but rarely. (Windows Hello Icon does present, but the fingerprint scanner seems like being turned off) Windows 11 22H2 has completely lost ALL my Windows Hello registrations, and I have to go through the PIN, face and fingerprint setup all over again. Try Rolling Back Windows Update. upvote . It shows only password option for sign-in. Open Local Group Policy Editor. We have already shared you the guide to set up Windows Hello fingerprint login in Windows 11.  · Hello Quân, I'm Jin, a fellow Windows 10 user and an independent advisor. Locate Fingerprint or Facial Recognition options and click Remove under them. When I go to Settings want to choose Windows Hello Fingerprint, it stated that 'The option is currently available- Click to learn more. Fix 5: Repair system files.  · Hello, I have noticed that as of this week I do not appear to be able to use my fingerprint to unlock my device. Windows Troubleshooter is a Windows built-in tool to automatically detect any hardware problem that may have occurred and may be causing the problem. Once Windows is restarted, try adding them again. See fixes here for Windows Hello:  · Our devices are running either on Windows 10 22H2 latest release or Windows 11 23H2 latest release. Then share a screenshot of the System Information window. g. I tried running a fresh start of windows and I was able to set up a pin and fingerprint again, but it brought back a whole bunch of other problems I fixed prior to the fresh start.  · Windows Hello Fingerprint sign-in not working I am on a laptop running Windows 11. Seems like they are locked out in this case. Sometime febuary of 2021 it stopped working so i removed and tried to put it on again. Try running SFC / DISM and check after this. For more information about Windows Hello and biometric login, refer to KB article What is Windows Hello and How to Set it Up in Windows 11 and Windows 10. .  · Hi Anant. Swipe on the fingerprint scanner so that windows can collet your fingerprint. After resetting, try setting up Windows Hello again.  · How to Fix Windows Hello When It's Not Working Now that you have a brief knowledge of Windows Hello, let's check out how to fix it when it's not working. In the search box, type sign-in and press Enter to open the Accounts menu. However, after setup is complete the fingerprint option will not show up on the login screen. However, it has not accepted any finger I used. Using Windows Hello Across Applications. Try removing all fingerprints in settings - then make sure you restart your computer.  · Hello, John Hendricks1. That goes in a loop every time I click the "configuration" button on the fingerprint box. There are several causes that make Windows Hello stop working on Windows 10. Click on the unknown device (fingerprint sensor) needing the driver. it stopped working. There's an old version of the Windows Hello Face Software Device (HelloFace. Go to Sign-in options and click Set up under the Windows Hello Fingerprint section.  · When trying to setup Windows Hello Fingerprint from Windows Settings, sometimes the LED of the fingerprint sensor let up and sometimes it does not, but without registering my fingerprint. Select the  · Fix 2: Prevent Windows From Turning Off Biometric Devices. The power button used to flash orange, indicating that it was ready to read a fingerprint, when it got to the Windows login screen. See fixes here for Windows Hello:  · Under the Fingerprint section (Windows Hello), click Remove next to the fingerprints you've already set up. When I click Windows Hello Fingerprint it shows me a Set up button. Select Facial recognition (Windows Hello) to set up facial recognition sign-in with your PC's infrared camera or an external infrared camera. Set up Trusted Platform Module on your  · I'm trying to set up the fingerprint on a Notebook Lenovo IdeaPad 3.  · However, after setting up my Fingerprint on my Windows 10 device I am not getting a sign-in option using Fingerprint after shut down and re-boot. In the Windows Hello PIN section, remove your existing PIN. Windows Hello fingerprint reader not working on Windows 11; Fingerprint sensor not working after a Windows 11 update; Windows 11 fingerprint setup not working; Windows 11 fingerprint this option is currently unavailable;  · Scroll down to Windows Hello, and click Set up under the Fingerprint section. Then I upgraded to Windows 11 version 10. Kindly help in resolving the issue. Missing, corrupt, or damaged system files may cause Lenovo fingerprint reader to stop working. When I go to Settings ->Set up Fingerprint sign-in it now says This option is currently unavailable - click to learn more.  · How to Enable or Disable Windows Hello Biometrics in Windows 10 Windows Hello biometrics lets you sign in to your devices, apps, online services, and networks using your face, iris, or fingerprint. Cannot set up the fingerprint reader. In my settings it says “We couldn’t find a fingerprint sensor compatible with Windows Hello Fingerprint. Remove and Re-Register Your Fingerprint Your first step is to remove your Windows Hello fingerprint and register it again. However, issues may arise that hinder its performance. But still has the same issue. I checked the device manager, and it shows as an Unknown Device. Visit HP’s support page, check for a BIOS update for your model, and follow the installation instructions. For more information on how to do this, please refer to Windows Hello (biometrics): Sign in with Fingerprint scanner. Navigate to Computer Configuration\Administrative Templates\Windows Components\Biometrics. Thanks!  · [Windows 11] Inability to Use PIN, Facial, or Fingerprint Recognition (Windows Hello) After Upgrading to Windows 11 Last Update : 2023/10/24 17:51. If you have not done so, Open Windows Updates > Check for Updates - if any updates are installed, Restart the computer and log in; Manually Update your "other" HP software and drivers (except the BIOS) > - if any updates are installed, Restart the computer and log in Download-save-install the BIOS update (if applicable) - Close other applications,  · Close Windows Hello and try going through the setup again". Step 1: Press Win plus I keys to open Windows Settings. Sign out of Windows (microsoft. When I put the computer to sleep I must sign in with my microsoft account and password, the create a PIN window shows, I do not remember creating any PIN, neither does any that I  · Unfortunately, some users experiencing Windows Hello not working or Windows Hello Face Recognition stopped working after Windows 10 update. But not with FingerPrint. Hello All, This is my first post here, so I'd appreciate some help and feedback about my issue, which, based on some googling, seems common. Type services. OK, I just spent an hour figuring this out, but the fix takes like 30 seconds. Updating the HelloFace driver and reinstalling the Windows Hello Face Recognition app are proven troubleshooting fixes. Now, every time I try to set up a fingerprint for Windows Hello, the following sequence of events occur: 1. It doesnt work since yesterday. Your Sincerely. " Current situation: 1. The laptop then recognised and accepted the fingerprint reader through the Windows hello setup.  · Step 6: Check Windows Hello Settings. Follow the instructions to reset your PIN. ) 3) Select Windows Hello Fingerprint and click Remove. microsoft. ***  · Step 5: Reboot your computer once, although it’s not mandatory. Also note the that even though the fingerprint reader does not work on boot, device manger does not say anything is wrong, it says the fingerprint reader is fine. Thoroughly research any product advertised on the site  · Understanding Windows Hello Fingerprint Recognition Not Working. If these steps don’t help,  · In order to get the fingerprint reader to work (and it has been working perfectly for years until W 24H2), I have to log in with my PIN, then disable and reenable the fingerprint reader. If you can't sign in using fingerprint  · Update or re-install the biometrics driver using the Device Manager tool on your PC. Jump to: Set up fingerprint in Windows 11; Add another finger to fingerprint; Remove fingerprint in Windows 11; Set up fingerprint in Windows 11. kindly explain to - 9270826 In this guide, SoftwareKeep Experts have prepared a few solutions that might help you to solve Windows Hello Not Working After Windows 10 Update. Click on Fingerprint recognition (Windows Hello) and then click the Set up Find support and troubleshooting info including software, drivers, specs, and manuals for your HP Engage One Fingerprint Reader. To check whether you are using a super administrator account, type cmd into the search box on the taskbar and open it. When I try to sign in to my computer using the Windows Hello fingerprint reader, I get a message saying "Something went wrong on our end" so I must use my PIN instead. 592) I went to device manager and saw that there is a problem in the driver ELAN WBF Fingerprint Sensor.  · I'm trying to setup my sign-in by using my Fingerprint. Restart afterward and observe for changes. Press the Win + R keys together to open a Run dialog box. If the issue persists, you can reset your fingerprint login and see if that helps. Search for Settings in the start menu and click on it. I tried to set up fingerprint recognition in windows hello as password but it is showing "This option is currently unavailable" and under this it is showing "We couldn't find a fingerprint scanner compatible with Windows Hello fingerprint but in my previous version to Windows  · I am setting up a new elitebook. Welcome to the Microsoft community. You can add a fingerprint in Windows 11 from the Accounts > Sign-in Options page. com) Sincerely, Carlo O. Any help would be highly appreciated. 6. This action will open the Settings app. To fix the Windows 11 Hello Face not working issue, press the Windows key + X and select Device Manager. 0 and HP Inc.  · 4-In the Install Windows 11 dialog, click on Change how Setup downloads updates.  · The laptop is equipped with a fingerprint sensor, yet when I attempt to set it up, I am required to click 'get started' - nothing happens when I click this button. 6 Ways to Fix Windows Hello  · If Windows Hello Fingerprint is not working in Windows device or Surface Pro after installing Windows Updates, try thse suggestions to fix the issue. Restart your computer. It keeps happening over and  · 2) Reset Windows Hello settings: Open Settings, select Accounts > Sign-in Options, and under Windows Hello Facial Recognition, select Delete.  · I am using a XPS 7590 and after a motherboard replacement, neither of Windows Hello Face and Windows Hello Fingerprint works properly. Click on Fingerprint recognition (Windows Hello), then click Set up and follow the prompts on your screen. Fingerprint recognition is working fine on G10 and G11 models, but not working properly on G9. 2. Open Windows sign-in options setting. Locate the Hello, webcam, and fingerprint drivers individually and right-click on  · Not able to set up or reset my Windows Hello PIN Hello! Yesterday I switched the primary email for the Microsoft account I am signed into on my laptop, and since then my PIN and fingerprint recognition have stopped working. Camera is clean. Today (01-10-2015) the fingerprint log-in option was gone, and also in the settings there is no windows hello and fingerprint enrollment option.  · Set up Windows Hello fingerprint log in for the new user account and check if you can sign in with your fingerprint. 22631 and the fingerprint sign in no longer works. Click on Windows Hello PIN and then "I forgot my PIN". Upon restart, windows had installed the proper driver and facial  · A lot of users won't have the FIDO2 key with them. I'd like to clarify some information so we can get to the best resolution: 1. I have attempted reinstalling drivers, installing updates and restarting the laptop, to no avail. If the issue is not resolved after doing the said steps, we may  · Here are all possible fixes working for Hello Face recognition, based on helping in many of these cases. Now when I try to set up it repeatedly gives me the same message. Clean Fingerprint Scanner  · Let us reset the Windows Hello biometrics: 1. - Likewise, under FingerPrint > Select remove and setup your FingerPrint again. Otherwise, you need to download and install Fingerprint Reader Driver. Select the Start button and choose Settings> Accounts> Sign-in options to configure Windows Hello. You can refer to Zigzag's Forum Article on how to run the DISM and SFC Scan. 1110 is the driver Version, after having the fingerprint scensor working for a day, it has now gone back to saying 'We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint'. Fingerprint sensor is not responsive  · How to Turn off Windows Hello PIN and Setup Prompt Notification To simplify the login process on Windows 10 computers, Microsoft came up with the Windows Hello sign-in.  · I just bought a Specter x360 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I've troubleshooted my device, and I have the latest Windows update. Few users report The option to add a finger or remove the fingerprint are greyed out and not clickable. a. Type Fingerprint in the Search bar. Under Windows Hello Fingerprint, click “Set up” and follow the on-screen instructions to add your fingerprint.  · 10. Tags (2) Tags: hp envy 13-aq0xxx. Since the issue started after a Windows update, try rolling back: What to do when the Fingerprint reader steps working after upgrading to Windows 10 with ThinkPad. After your computer restarts, check if Windows Hello is working. If you are having trouble logging in to safe mode, try other options in the recovery screen. When I go to settings on Windows 11, it says "currently not available". On the next page, you cancel the setup process by selecting the “x  · Hi Dous. I'm Greg, an installation specialist, 10 year Windows MVP, and Guardian Moderator here to help you.  · Ever since updating to Windows 11 my PIN has not been working to log into my computer. After restarting your computer  · After the Windows update on 11 Nov 2024, my fingerprint sign-in option is not working. Hardware issues, system corruption, software conflicts, improper settings, or faulty, outdated, or incompatible drivers are some  · windows hello face not installed and fingerprint not installed and not get sign in and face recoginition not working and sound is also low This thread is locked. If the fingerprint sign-in works, continue to use the new user account and copy your personal files to the new  · Repeat steps 1 through 4 to set up the fingerprint reader again. I touch the sensor. I was having issues with my scanner recognising the fingerprint so figured it would be easier to delete the fingerprints and start again.  · Here's what's working so far for Fixing Windows Hello issues after Fall Creators Update: Next Reset Facial Recognition and/or Fingerprint Options Press Windows key + I to open Settings. Select Start > Settings > Accounts > Sign-in options. Device Status:  · I have recently updated to windows 11. 4. Before anything, it is a good idea to see that the fingerprint reader is devoid of dirt or spilled liquids. Mikki. Open Start > Settings > Update & security > Troubleshoot b. I haven't been able to find anything that makes If your fingerprint reader is still not working correctly, remove and register your fingerprint again. It says "You have reached the 10 fingerprint maximum for this account".  · Now let us see how to set up a Fingerprint for sign-in. I am not sure, Windows 10 never had an issue, Windows 11 does.  · 5. and when selecting the installation type, select "Custom: Install Windows only". Go to Start > Settings > Accounts. If you can't proceed to next method.  · My laptop has a fingerprint sensor, and Windows recognizes it as a Windows Hello-compatible device. when I try to set it up, I go over the steps, I end up with the following image: nothing was updated or setup! I did the following:-formatted the system using Dell factory image. 418***  · Step 4: Set up Fingerprint. Option 5: Run the Windows Troubleshooter a. The setup process guides you through scanning your finger multiple times to create a detailed print. In the User Accounts dialog box, click Add. FingerPrint is removed and Setup again under Settings -> Accounts -> SignIn Options -> Windows Hello FingerPrint. But recently numerous users reported that Windows Hello stopped working after Creators Update or Windows Hello could not turn on camera on Windows 10 suddenly. You see if your PC or laptop is in power saver mode or the power setting is set to efficiency mode, your system might automatically disable the fingerprint scanner to conserve  · With a compatible IR camera, you can always fix temporary glitches stopping Windows Hello face recognition from working correctly. He is able to login using Password and PIN. Delete your fingerprint, and register it again in Windows Hello settings. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Guardian Moderator here to help you. Now I have to log in to my computer with my Microsoft account password and it always prompts me to create a new PIN for my  · I did this and my PIN option for windows hello is working, but not my fingerprint. Close Windows Hello, and then try going through the setup again. "We couldn't find a camera compatible with Windows Hello Face. Below message appears when using Finger to login. If there is anything not clear, please do not hesitate to let me know. When I go to Settings want to choose Windows Hello Fingerprint, it stated that 'The  · I've been trying to set up my laptop for "Hello", so I don't have to put in a pin each time. When Windows Hello fingerprint recognition fails to function properly in Windows 11, users may encounter issues such as the fingerprint sensor not being detected, errors during setup, or the inability to use fingerprint authentication to log in. The only option i have been offered by HP as a last resort is to send it in for repair, altough the laptop was not dropped or damaged otherwise when the issue appeared originally, so i know the issue isnt hardware  · Trusted Platform Module (TPM) is not set up on your device – TPM needs to be set up and running on the device in order for it to allow PIN login for domain users. Step 6: Once the fingerprint is collected, windows want you to set PIN as a backup login option. Use the following steps to enable Windows Hello on your system: Click on the Magnifying Glass 🔍 in the taskbar. Check Windows Updates:  · still the same, Windows Hello not working after waking up. This means that the customer cannot log in with their fingerprint. Now when I go to windows Hello it says swipe your finger and when I swipe to my  · I have just updated to windows 11 but my fingerprint is not working. Windows Hello facial recognition is a powerful tool designed to enhance security and streamline user convenience in Windows 11. It's crazy.  · If your computer’s fingerprint sign-in with Windows Hello isn’t working, maybe after an update or other changes on your computer, try some of the workarounds in this guide to help you restore the function. Get a Windows Hello Setup window and it is blank  · To resolve the issue with Windows Hello fingerprint setup failing after several attempts, you can try the following steps: Update Drivers and Software: Ensure your fingerprint scanner's driver and any related software are up-to-date. When I clicked it said there was no fingerprint scanner compatible with Windows Hello. The fingerprint scanning capability stopped working immediately after the Win update finished. Guided Walk though - https://support. Click Hardware and Devices d. Open File explorer and Navigate to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\ 2. (Which, of course, does not work. I'm sorry that you are experiencing this issue, and I will try my best to assist you. I also tried going into the Windows login settings to setup my fingerprint again. and nothing was happening. Update This article shows you how to set fingerprint on Yoga 910-13ikb running Windows 10, 11. Then go to Fingerprint Recognition and set that up. 4045. Try again later'. - Under PIN, Click Remove and setup again. Click on Settings and follow the prompts to enroll your fingerprint. Currently i have an issue with my fingerprint sensor. " I tried the same process  · The default configurations for the additional account protection options are as shown in the screenshot below. look for NGC folder then right click on it and select properties .  · Hello, After an update, the Windows Hello Fingerprint option is no longer available / doesnt work. msc and press Enter. Make sure you configure Windows Hello on your device. You didn't get the setup option? Reply reply  · An issue in older versions of the Goodix fingerprint driver can mean that the Windows Hello Fingerprint setup says the setup is a success.  · Before you begin, please make sure you have set up Windows Hello on your device and set up the Fingerprint recognition properly.  · If tweaking the fingerprint driver on your PC or laptop did not fix the Windows Hello fingerprint recognition not working issue, you can try modifying the power settings. Open Windows Sign-in settings. Set Up Fingerprint Again: Click Add a new fingerprint and follow the on-screen instructions to reconfigure your fingerprint. msc in the run command (Windows + R key). Without ado, this guide will show all the steps to set up fingerprint in Windows 11 operating system. I have gone to the Lenovo site to install drivers to try and get everything updated. C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. The best first option would be to go to the support page for your laptop on the Lenovo website, then from there, download and manually re-install the version of Fingerprint scanner drivers they provide and while there, check for any BIOS update that may be available and not installed on your laptop.  · Try resetting your Windows Hello PIN from the safe mode. If the device has a built-in fingerprint sensor, it can also be set up for fingerprint scanning by following the same process. New. I shut down the PC and the next time I try to log Windows Hello pin fingerprint and else not working anymore Thoroughly research any product advertised on the sites before you Has your Fingerprint reader stopped responding? It may not be listed under the name you are looking for, and may be in a software bundle. 1. Step 6: Open the Windows Settings app. Follow the prompts to set up the biometric data again. If updating Windows didn't help, proceed to the next step. We have Windows Hello enabled. It upgraded to Windows 24H2 automatically yesterday and now Windows Hello is disabled and stuck in a loop. If your account is a super administrator account, press Win+R to display the Run window, enter netplwiz, and click OK. Click on the Magnifying Glass 🔎 in the taskbar. Can someone please help me. The key setting is the "Work or School Account" with the colorful windows logo by it. Help lenovo has already replaced the hardware last week but when I try to redo the fingerprint setup , after clicking setup and when I placed my finger to setup, there is no response. Test the Fingerprint Scanner: Try logging in with your newly configured fingerprint. I have tried every single combination of PIN I have ever had but it says it is incorrect. If you are experiencing the reported problem on computers that have been set up for an organization (e. Before you manage to fix the Windows Hello missing or unavailable issue for your Surface Pro 6, Surface Book or HP  · But after resetting this way, the fingerprint sensor does not set up in settings anymore. In Windows, search for and open Sign-in options; If the Setup button is available under Windows Hello Fingerprint, click Set up, and then follow the on-screen  · Select [Windows Hello Fingerprint] ③, then click [Set up] ④. After this, check to see if you can set up Windows Hello  · At its core, Windows Hello isn’t just another login method; it’s a sophisticated blend of hardware and software working together to ensure both convenience and security. PC Data Center Mobile: Lenovo Mobile: Motorola Smart Service Parts COMMUNITY My Account  · Windows Hello Fingerprint is not working in administrator account Since I had last switched my account by enabling the built-in administrator account in Windows 10, I am experiencing a weird problem. It does not take me to process where I put down different angles of my finger print I just get stuck on the welcome to windows hello setup  · Fingerprint Reader Not Working Hello, my fingerprint scanner on my Dell laptop had suddenly stopped working. under “Windows Hello Facial Recognition” and reset the facial recognition. Let's get started. I recommend you download and install the latest Fingerprint Driver from your device manufacturer's website. Follow these steps to set up Windows Hello. Copy and paste the . The option to add a finger or remove the fingerprint are greyed out and not clickable. The only way to make it working is configuring a new finger. I tried downloading it, but nothing seems to have happened. First select the 'System restore' method and see if  · I've tried everything with Windows Hello: Make sure Windows is UTD. Get the Welcome to Windows Hello window and click on Get Started. hello fingerprint not working . Windows Hello Fingerprint not working; help appreciated. Windows will then ask for password verification. Click Accounts and select Sign-In options. If you don’t want to do that, simply click or tap the X button in the top-right corner to close the window. Microsoft Setting Up Fingerprint Recognition (Windows Hello) Using your fingerprint is one of the most convenient ways to log in. Then set up the PIN all over again.  · Run Built-in & Guided Walk through Windows Update troubleshooter. msc and press  · Fingerprint recognition does not work correctly only on first boot in Windows 11 23H2. ***Original title: Brand new Lenovo ThinkPad P72 Synaptics WBDI - SGX not working! Windows 10 Pro 1903 Build 18362. ; 6. Open comment sort options. Go to C:\Windows\System32\WinBioDatabase. As soon as I go to setup, it asks me to Close Windows Hello, and then try going through the setup again," Even though the fingerprint drivers are updated and working perfectly fine, you should add a new local user in Windows.  · Hello, all of a sudden my fingerpring recognition is not working over the last few weeks, when I go to accounts, sign in options it says that the option is currently unavailable and that we couldn't find a fingerprint scanner compatible with windows hello fingerprint. When I swipe on it, nothing pops up. Well that is gone now and still no facial recognition.  · Page 1 of 2 - Windows Hello not working - posted in Windows 11: I have a Dell XPS-8960 desktop and an MSI GS76 Stealth laptop, both running Windows 11 Pro latest update. Any help would be gratefully appreciated.  · I just got my laptop back and I can't seem to set up my fingerprint recognition. Try using a different finger. This thread is locked. Now whenever I try to set it up, it says "Sorry something went wrong. I go to Setting Set up another finger and click on Add a finger. the fingerprint worked for 2 days and back to the same issue. If you can’t use the fingerprint reader, make sure the Credential Manager service is set to Automatic. It now says Windows Hello options are not available. If you're having trouble signing in to your Surface with Facial recognition (Windows Hello) or Fingerprint recognition (Windows Hello), here are some things to check before you start the troubleshooting steps. Navigate to below path and delete NGC folder . Restart your PC and try to add a Windows Hello PIN again.  · - tried to set up PIN or fingerprint - not working (fingerprint sensor was not even recognized by Hello, even though Dell tools verification was ok).  · Hi ToriUC, I am Dave, I will help you with this. My fingerprint is not working (even not taking a record for Windows Hello) and that too only in the administrator account.  · Method 2: Run Windows Troubleshooter. To stop requiring Windows Hello sign-in for Microsoft accounts, toggle the button from ON to OFF. I click on Finger Print recognition (Windows Hello), and when I click the configuration button, it show me information about Windows Hello, and when I click on continue, everything closes. Under Fingerprint recognition, click on Remove next to your existing fingerprints. This ensures accurate recognition each time you An issue in older versions of the Goodix fingerprint driver can mean that the Windows Hello Fingerprint setup says the setup is a success. The installation process on the laptop went perfectly, just had to install the driver, update the laptop to the latest windows update and restart the computer. Open Windows Explorer. Once done, open Device Manager, click Action -> Scan for  · Enhanced Compatibility: Many applications support Windows Hello for secure authentication, allowing you to use your fingerprint for more than just logging in to your device. Please help to solve the issue  · Option 1. It didn't work. SHOP SUPPORT. qdxrow zvopc ybygv aky jpaxt ewdwpd kvgjdx nych ipz dmr lusok ubpw yqo zzr qpfuhk