Razer mouse disconnecting Razer Huntsman V2 and Mouse Deathadder Chroma connected to Razer Thunderbolt 4 Dock. I've recently purchased Razer products for the first time. The dongle is broken already, it keeps connecting and disconnecting on insertion which is why I was using the mouse with the USB cable. 4 Ghz). When using it, the mouse disconnects from Windows each time the mouse is lifted from the mat. wireless mouse disconnecting Question it's like it's going into sleep mode. It can be seen briefly vanishing from the Synapse App during this time. Connected to another 2 PCs, still experiencing the same problem. I searched the internet for solutions but nothing helped. I've tried it wirelessly and with cable connected to the PC and still keeps happening. Also razer has pretty good support (I've got a razer mouse myself). It happens without synapse as well i check all my ports everything is working just fi Dec 16, 2021 · A day later, the mouse disconnects randomly and causes my game (DoTA2) to crash. What’s the solution? A: The USB port itself might be faulty. It lasts about a second but is really annoying considering I'm probably playing a competitive game when it happens. Apr 29, 2022 · My basilisk V2 keeps on disconnecting and reconnecting, when I'm on youtube, google etc it doesn't happen as often but as soon as I play a game it could occur every 5 sec in longer periods. I use the wired naga hex mouse and will disconnect and reconnect multiple times an hour. Mouse is ~ 1 week old Jan 30, 2025 · As a lot of people know, the razer basilisk v3 hyperspeed has a huge software issue that essentially makes the mouse unusable. May 15, 2021 · Hey! so I recently just finished my dream razer setup with Blackwidow keyboard, basilisk mouse, kraken kitty headset and goliathus mouse pad. Also tried it on my laptop and it also keeps connecting and disconnecting. . 4 GHz HyperSpeed dongle (that came in the mouse box) to pair your mouse. Check if there have been issues reported either with type of usb port or with specific games. Check if a software is causing the issue by closing all Razer apps and software. it's like jumpstarting it. The mouse will randomly disconnect for 3-5 seconds, then reconnect, with the cursor being exactly where it left off. I have a Razer Deathadder V2 pro which I’ve had for about 1 year. Mine doesn't do that. Sometime they don’t even reconnect even after unplugging and re plugging them in. Tried update software, still same problem. Power your PC back on. After maybe 3 seconds of idling, the mouse disconnects. What is going on? This is unusable. Aug 1, 2024 · When playing the Once Human game, my Razer Lancehead Tournement Edition mouse constantly disconnects and reconnects within Windows. The DPI led lights up red but no response on my PC, no audio queue for USB device being connected either. Just got my viper ultimate for Christmas today and it has probably disconnected about 15 times. 4. If you need in-depth troubleshooting, we suggest posting in a more general tech subreddit like r/techsupport or r/pcgamingtechsupport . Disconnect your associated device cables from your PC’s USB ports. Dec 11, 2023 · When lifting/removing surface from sensor of the mouse, it immediately goes into a dim red light and disconnects from pc. The disconnects are all similar, the mouse disconnects for like 3 seconds comes back and then about 5 seconds later stops working. Five to ten minutes in game the mouse stops working. 2. This issue persists through both bluetooth and usb connection methods. I tried searching online and did every fix out there from fixing USB ports, power management and finally found a YouTube video of the mouse disconnecting when lifted off the mousepad. All these devices keep disconnecting from the PC and the only solution to these is pluging the mouse in and use it wired. Do not open the mouse until you are a veteran in the field because you would damage something else. The reason why this happened to me was on a physical hardware scale; the fixture for the wire at the base of the mouse had loosened and shifted, which was causing the disconnects. Feb 25, 2025 · The cable works fine, I connected the dock with the cable and it is recognised, but the mouse isn’t. Maximize your unfair advantage with Razer Synapse, the unified cloud-based hardware configuration tool that takes your Razer devices to the next level. This only happens when I am playing a game, so I'm Try unpairing from the Mouse Dock Pro in Synapse and use the 2. Sep 9, 2024 · hello recently purchased a razer cobra mouse and it keeps randomly freezing and lagging while gaming, I have tried everything but the issue is persistent. i havent been able to use my basilik v3 from 3 days ago now because every time i plug it in the usb ports (not usb hub) it disconnects by itlself and keep connecting and disconnecting, its not a synapse issue since it is not working in a pc that doesnt have synapse and i also tried uninstall and re install synapse in my main pc and the issue Hey guys, after a while using my Razer devices which are Blackwidow keyboard (usb), Kraken 7. If your Razer Basilisk mouse keeps disconnecting, several common issues could be causing the problem: Loose USB Connection: Sometimes, the USB connector is not securely plugged in or has become worn, leading to disconnections. I want to contact support but dont want to remove the back plate on my mouse in fear of breaking it. Remove your keyboard and/or mouse drivers from the Windows Device Manager. I then realized the reason the mouse was disconnecting is I had the 2. Its a Deathadder v2 mini Jun 2, 2024 · Basically what the title says but I was play overwatch and it started to disconnect and reconnect almost instantly and has been doing so for about 10 minutes. even tho i turned power savings off and i updated my razer synapse to the latest version Apr 16, 2021 · Razer Deathadder Essential keeps disconnecting itself. I've turned power saving options off in device managers HID, Usb and mice. I have the Razer Deathadder V2 Pro (Genshin Impact edition) and just now it connects and keeps disconnecting. when i use cable there is no problem with the mouse but when connect it to my laptop with dongle and press the mouse keys the mouse’s light blink for 2-3 seconds but no connection happen. As long as something is covering the sensor the mouse is functioning normally. 4 USB dongle for the mouse installed in the dock. Is this fixable or should I just return it and ge Apr 9, 2022 · I have the Razer Deathadder V2 mouse and it keeps disconnecting randomly and then works again after like, 5 seconds. I have a razer deathadder v2 mouse and for the last couple of weeks it's been disconnecting by itself even though the cord isn't tangled up. Nov 21, 2024 · Hello, yesterday I was playing a game and my deathadder randomly disconnected. Apr 2, 2022 · The problem of your Razer Mouse Keeps Disconnecting should possibly be related to software issues and can simply be solved by troubleshooting steps. By redditors, for redditors. Sometimes, lights on the mouse flash Red/Pink about once every second. Mar 12, 2021 · This has been an on going problem and I can't for the life of me figure out the problem. Keep on connect disconnect. This mouse isn’t even 2 months old, it was a Christmas gift, and it is not even functional. I returned the mouse thinking it was a hardware issue and got a replacement mouse. 5. Although in this post we have focused on the Razer Viper Ultimate which is very popular. I actually figured this one out, to an extent. Feb 15, 2025 · I’m here to help. Feb 20, 2025 · Below are the steps to fix intermittent Bluetooth connection issues on a Razer Blade. Please note your exact product model and year if you havent done so yet. As a recap here are the 8 techniques for solving the Razer Viper Ultimate mouse disconnect problem: Nov 13, 2022 · Hello, Last week I bought the Razer Basilisk x Hyperspeed mouse. Mar 26, 2020 · My mouse (Razer Deathadder elite) keeps disconnecting, when I am in a game. I then unpluged it for a week due to traveling and when I came back, I had the same problem with both devices. The mouse would randomly disconnect. From what I see many other people are facing the same problem, still I tried to find the problem updating the firmware, razer synapse, testing in other USB ports and even a different PC, nothing solves and the mouse is literally unusable My mouse is a razer deathadder chroma and I have the same issue. It happens to my razer keyboard and mouse at the same time. Test your mouse on another PC and verify if the issue still exists. Razer Synapse. I've recently been having this problem where my WIRED viper mini keeps randomly disconnecting or shutting off for a brief period of time, which has been really annoying since I play a lot of tacFPS. See if the mouse continues to randomly disconnect/reconnect. Dec 7, 2023 · My new Razer deathadder v3 wired mouse disconnects when lifted from my desk, I've tried every usb port in my pc and there is no possibility that it could have been damaged as the problems were immediate and I bought it off of amazon in new condition. Oct 29, 2020 · I have an old mouse; Taipan and it was working completely fine. Dec 30, 2023 · My mouse keeps disconnecting and reconnecting at first it was working properly but after 3 weeks it keeps disconnecting and reconnecting. Note: Ensure you have installed all the latest Windows operating system and security updates before proceeding. Jun 12, 2017 · Then check the razer utility for the mouse and what your settings are at, if there are some game specific settings that load automatically that you weren't aware of and so on. As soon as I connect ant of this devices to the hub, even if I only use 1 of the 7 ports that the hub offers me, the device keeps disconnecting Even though everything SEEMS to still look pristine, including the cable, the mouse will connect/disconnect from my computer over and over periodically. I have been experiencing the same issue during all my games since the beta until now. This doesn't happen if the Synapse software isn't installed. Even as I type this, keyboard and mouse disconnected. I set everything up and it all seemed to be working great for about 4 weeks now everything keeps disconnecting and reconnecting. RΛZΞR was founded in 1998 in San Diego, California by CEO Min-Liang Tan and President Robert "RΛZΞRguy" Krakoff in a tiny shared office with a couple other gamers. If closing Razer Synapse fixed the issue, reinstall your mouse drivers, and perform a clean reinstall of Razer Synapse. Then it happening again. Worked all fine until today in the morning when it just kept disconnecting, I plugged it in other USB ports didn t work, I plugged it in 2 others pc in my house and it didn t work. Aug 29, 2022 · I bought this Razer Viper 8k mouse 1 week ago and it worked fine until a few days ago. It is not a cable issue. Learn More Oct 13, 2022 · Okay so i have been using this mouse for about an year. Nov 12, 2023 · A week ago, my Razer Deathadder mouse keeps on disconnecting and reconnecting -2xusb beep sound- randomly. Every now and then (for me its every like 2 minutes), the mouse will “disconnect” and basically shut off for a second and then turn back on. I thought about purchasing a new cable for it, however, if the cable does not look like it is fraying in any way,shape, or form then I'm a little skeptical if it will even work. When waving my finger in front of Feb 15, 2025 · I’ve scoured this entire page, and I can’t find any solutions that work. Initially from the beginning the razer mamba + firefly hyperflux, randomly stops working takes about 10 secs to reconnect/recharge. Wh Jan 10, 2022 · Razer Blade 2015 Advanced connected to Razer Thunderbolt 4 Dock via Thunderbolt. I have reinstalled thunderbolt software and still same issue. Everything is up to date. Dec 28, 2022 · My razer devices disconnect and reconnect out of nowhere. I had it changed with Razer via RMA and it still does that even after updating all the drivers, and doing the proper razer support. Jan 28, 2023 · IT’S THE SWITCH ON THE MOUSE THAT’S THE ISSUE I also have a deathadder v2 pro with the same issue. So I've had an issue with my Razer Viper where it randomly disconnects, maybe once a day. To further isolate the issue, please try to perform the troubleshooting laid out below: Make sure the wireless mode is ON or the keyboard is switched to the correct wireless mode. Q: I’ve tried everything, and my mouse is still disconnecting. Mar 18, 2022 · Razer Mouse randomly disconnecting (Naga X) I got back into MMOs (mainly Final Fantasy 14) and bought a Naga X MMO mouse back in February to make things a bit more bearable on my end and the mouse worked perfectly fine up until now. LOG IN This stupid mouse ("razer deathadder essential" yes I'm poor) doesn't want to work on my computer without randomly freezing and disconnecting and i know it's not the mouse because I tried it on another computer and it worked without the drivers and I uninstalled the drivers and plugged it in and it worked normally until it fucking automatically installed the drivers again and now its freezing Oct 13, 2022 · Woahdang_Jr It does seem to be a connection issue with the dongle, because when I have it wired into my pc there are no issues whatsoever, but as soon as I go wireless it keeps disconnecting every 5-60ish seconds Same here about the dongle, but mine disconnects immediately, only reconnecting for 1 second when I move the mouse. I take it to work and put it in BT mode, and then put it in gaming mode when I get home. And since start, I´m having trouble with random disconnecting mouse from power pad. Feb 22, 2023 · Hey guys bought razer naga x mouse a year ago. but still haven’t fix it. I got it replaced from where I bought it (only a 1-time replacement ), I tested it where we bought it and It was working fine, I wasn't disconnecting after a few seconds of clicking stuff. these are in the corners, Glossy, and shaped. I can't update the firmware either because, well, Razer software is ass and only lets you update this mouse with a BLUETOOTH connection. Oct 15, 2024 · Since then I have changed a lot of peripherals ( some where from other companies) but now I am close to my dream razer settup (already have razer siren mini , razer basilisk ultimate and razer blackshark wireless). It usually reconnects 1 or 2 seconds later. Jun 10, 2024 · Whenever I move my mouse slightly fast it disconnects for about a secondI have tried almost everything to stop this, I have updated the Firmware, uninstalled synapse, removed it from device manager. I got the following: Razer Pro Type - Keyboard Razer Pro Click - Mouse Razer Goliathus Extended Chroma - Mouse Mat This purchase was made to improve my situation while working from home. I updated my computer and my synapse right after connecting everything and it worked fine in the start but then it started disconnecting and reconnecting. my razer viper v2 pro dongle keep disconnecting recently specially and immediately when i’m playing game. I just switched from a laptop to a new PC and my razer mouse keeps on disconnecting and doesn’t reconnect unless I plug in USB out and in again. I have found multiple threads with similar issues, the conclusion is that when the mouse is lifted, it disconnects. Tried to Pair again, still the same problem. In Bluetooth mode, the mouse will disconnect and won’t reconnect. I then have to unplug the USB connection and reconnect it, then it starts working again. This was never an issue before, and I’ve also tried multiple solutions from youtube, some Jul 14, 2023 · 3. It only says connected for about 2 seconds and I've tried everything. This includes my wireless Razer mouse and its dock, my razer keyboard and my non razer bluetooth headset. Nov 6, 2024 · Hello, My DA V3 Wired keeps disconnecting from PC constantly. It happens quite often and I have tried different solutions to fix it but nothing has worked. Or maybe something shorted on the board with the led sensor somehow crossing over with the lighting. And this mouse just disconnects once an hour for 30 seconds and it starts blinking. This starts happening once I’m in the game, but not until I’ve selected a server and logged in. There are firmware updates for the Basilisk v3 Pro (and the included dongle) and the Mouse Dock Pro available on the Razer support site. Jan 19, 2021 · Hello, my razer keyboard (Ornata) and mouse (mini viper) keep disconnecting even though I have uninstalled and reinstalled the synapse software multiple times. The disconnect sounds like a wiring issue losing connection or something. Honestly, with the number of complaints for this mouse over the years on this page, it’s embarrassing that Razer hasn't solved this issue. I have already tried the following steps: turning off "allow pc to turn this device off for power saving" for all keyboard/mouse, USB root hub, and Razer Taipan drivers in device manager; unchecking "suspend USB" in power plan -The mouse works when the RGB light comes on, you can move and click but only for a second, then it dies, and reboots after 2 seconds, and repeats. I'm using Wireless 2. I tried plugging it into multiple po Jan 23, 2020 · The mouse: Razer Viper i7-9700k @4. If you do not get it sorted by reinstalling drivers, then you should change your mouse. It reconnects when the mouse is placed back down. I hope the razer support team will help us about this issue. And experienced the same randomly disconnecting issue I saw here, so I disconnected the mouse and the dock and use the hyperspeed receiver to connect, and use the dock only when charging, which avoids the disconnecting problems. Dec 14, 2024 · Hello, i’m having some issue with my brand new Razer Viper V3 PRO. Everything is fine with my hardware, I tried to updat The mouse is my travel mouse and my gaming mouse. 16547)” update the problem started to happen. Disconnecting issues stops if Synapse 3 is not running. This problem seemed to be fixed after I uninstalled Synapse 3, but it came up again out of nowhere. It's around 1-2 years old and has been working perfectly up until now. Any solutions or should I go buy a new mouse? Feb 21, 2025 · Download and run the Pairing Utility for your mouse. Both run on windows 10, the dongle works in none of their usb ports (other mouses using dongles work just fine and my razer mouse works fine with cable). Oct 6, 2023 · Mouse Model: Razer Naga X Issue: Mouse disconnects every 2 seconds, not detected by PC or Synapse, and stops working after 2 seconds of being plugged in. This is not a USB or motherboard problem. When it stops functioning, it doesn’t even show up in the device manager in Windows. Since the keyboard/mouse has now been removed/disabled from Windows, you’ll have to manually press the power button on your computer to physically shut it down. from my research I have tried things such as plugging it into a different usb port but the results are the same. I uninstalled Synapse 3 and reinstalled it, I have checked if updates were needed, I am at a lost on how to fix this. These solutions can be applied to any mouse. If anyone has any suggestions please let me Jan 23, 2024 · Try cleaning the sensor or contacting Razer support for assistance. Made by redditors, for redditors, to discuss RΛZΞR products. Every driver is updated, no EMI, la Nov 5, 2024 · Magic Trackpad Not Charging Razer Mouse Randomly Stops Moving Why Does My Magic Mouse Keep Zooming In Steelseries Mouse Keeps Disconnecting Adrian Adrian Codeforge is a real man of computer parts and components, he has established himself as a go-to expert in the field. This only happens in Overwatch for some reason and it is extremely annoying as it disconnects at the worst times. After that I believe it works fine for the rest of my gaming session. Throughout the day both my Razer mouse and Razer keyboard disconnect and reconnect. Jun 7, 2023 · After I update my razer mouse which is “Razer Inc - HIDClass - 6. I understand that your Razer DeathStalker V2 Pro connection is dropping via Razer HyperSpeed Wireless (2. Nov 6, 2020 · The keyboard rarely disconnect (I have had the keyboard for about ~6 months), I had the mouse for almost or over 2 years Jul 6, 2024 · Hi everyone,I’m having an issue with my Razer Basilisk V3 (wired). Thanks! If you require Razer support, please use the pinned technical support post or visit Razer's support page. To replace it, on the bottom of your mouse is "3 sticky pads" . I can be typing or hovering over something when it happens. Get access to advanced options and granular control as you rebind buttons, assign macros, personalize device lighting and more. Nov 4, 2024 · Common Causes of Razer Basilisk Mouse Disconnection. My razer basilisk ultimate has been my main mouse using it for about 3 years now and since this morning it's been disconnecting and reconnecting over and over. -During the 1 second that it works, all mouse buttons respond perfectly if pressed. 7GHz RTX 2070 Super 16 GB 3200MHz RAM Aorus Ultra z390 mobo M. Any ideas on how to fix this issue? Issue Notes: disconnects last about 1-2sec Jul 17, 2024 · I have always used the dongle in my PC and my laptop - no problems. It also is worth taking note that the free spin stopped working. I've changed it to a position where it is easier to disconnect and reconnect the USB cord. I tried with other mice and they worked. Yesterday I started to experience that my mouse kept disconnecting and then reconnecting again after 5-10 seconds. I got all my drivers up to date also have downloaded synapse. if I use it it doesn't typically turn off but if I leave my PC on for awhile (1-2 hours) I have take out the battery and put it back in for it to work, and I have to this over and over again until does actually turn on. To get it working again I unplug the dongle from the charging dock and plug it back in. It's such a good mouse, and the fact it may have a hardware issue like this makes me concerned. But my crappy mouse works perfectly fine and doesn't break my keyboard :slightly_sad: All razer drivers are up to date, windows is up to date, I've switched around USB ports, GPU drivers are up to date. Aug 10, 2024 · And I also realize that my mouse sometimes randomly play disconnect sounds, although rarer than mouse stop tracking. I have reset TB software numerous times. May 19, 2022 · My keyboard is a Razer Cynosa chroma and mouse is the razer mamba + firefly hyperflux. When I remove the device and t Razer mouse disconnecting (Solved) Hi! Long time lurker but making a post after having an issue where my mouse would disconnect and reconnect randomly (seemingly most of the time gaming, notibly overwatch) - Razer naga 2014. This was tested on two different computers (one Win10, the other Win11) with the same Aug 14, 2020 · Hi, In the past two days Windows 10 installed a bunch of updates which seems caused my Razer mouse and keyboard to keep resetting every few minutes; I would lose input for a few seconds at least. I have plugged the dongle into another device and the issue still persists. The lights on the keyboard stay on. 4ghz” setting. I have uninstalled sypnasis, restarted, updated firm ware, and uninstalled device driver. Jan 30, 2025 · When i plug in the Cobra to my pc it keeps disconnecting and reconnecting until it stops functioning entirely. It is really starting to annoy me and I have tried everything. 2 SSD for OS 850W PSU Hi. The windows disconnect sound will play and then it will connect again, it does this every 5-10 minutes. May 26, 2018 · I'm really getting tired of this. Im currently using a Razor Deathadder Elite. Jan 7, 2025 · I bought Razer Viper Ultimate on October 2021. Caught me at a good time. I’m having the same problem with the latest update :( Aug 24, 2023 · Welcome to Razer Insider Log in with Razer ID to create new threads and earn badges. Last summer I decided to change it with the new Deathadder Essential for no other reason but because it became too old and overused (the scroll started squeeking, the buttons became harder to click Aug 18, 2022 · During this time, my mouse would not work. Has anyone else experienced this problem and found a solution? Any advice would be greatly appreciated. Sep 28, 2024 · Hi. Jan 10, 2024 · Hello, I have been having an issue with my Razer Orochi mouse lately where it will disconnect and I can’t re-establish a connection. Issue: Disconnects/Stops working A LOT, OFTEN, while i’m playing*Updated firmware doesn't fix it. I switched to my bag up mouse which is a basilisk x hyperspeed however Jun 17, 2022 · In this post we have presented the reader with 8 potential solutions to the problem of a wireless mouse cutting out. The mouse constantly disconnects and reconnects. Dec 31, 2024 · Ive been using my Razer Basilisk ultimate for about 2 years or 3 if im not mistaken and just today started connecting and disconnecting, no amount of uninstalling and reinstalling drivers and razer synapse seems to work like other forums suggested, ive already went through toruble shooting and everything and ive just about reached my limit. I made sure that all USB power settings are set correctly. Aug 20, 2021 · I tried to change the Razer keyboard to a SteelSeries Apex 7, but the same problem. Workaround 1: Problem is fixed, when Mouse and Keyboard is directly connected to Razer Blade 15 Workaround 2: Exit Synapse 3. Nov 30, 2022 · Headset, Mouse, Base Station, Chroma Stand All keep disconnecting and reconnecting I recently purchased a Razer Blade 17, Kitty Kraken Wired, Base Station, DeathAdder V2, and Chroma Stand. The mouse is continuously disconnecting and reconnecting (only in CS2), which is a very annoying issue and makes the game impossible to play. When it starts this cycle of disconnects and reconnects, it usually happens for several minutes straight. The dock constantly disconnects and reconnects. Troubleshooting Steps Taken: Tried using the mouse on multiple computers (5 in total) with the same result. Apr 22, 2021 · I just got the Blade 15 base 2021 and the Thunderbolt 4 dock. You know what I did to fix it? Set the button on “Off” then get and use a tiny amount of cloth or wipes (cut it if you need to) and insert it on the area where the button goes for “2. hello i my mouse started disconnecting and reconnecting a week ago, it was playable but every 5-10 min the mouse was doing it and it was unplayable because the fps also were dropping because of that and today the mouse is unusable it is disconnecting and reconnecting constantly, there isnt even 5 se Sounds like something is damaged or loose. I don't see the point in giving 1/2 the price of a new mouse just for the free spin (the price of the scroll alone is about +20$), in some places you can get a new, same mouse for that price. Am I just nee Feb 25, 2021 · Then just recently I tried using my razer mouse again and it also disconnects my keyboard whenever the cursor freezes. I have a Razer Deathadder Elite wired mouse. I have also confi Dec 17, 2024 · When using the mouse in wireless mode it works normally as in I move the mouse around, the light on the mouse is lit and moves normally. I reinstalled drivers didn t help, I reinstalled synapse didn t work. I must remove mouse from pad and put it back and it reconnect after that. I've tried all the YouTube videos and related article fixes and nothing works. Once I uninstalled razer synapse this stopped I suspect razer synapse was somehow crashing behind th A few days ago, my year-old Razer Basilisk V3 (wired) started having some issues with disconnecting from my windows PC (continuously making the disconnect chime, while the lighting on the mouse flickers), and with the scroll wheel shutting the mouse off and on. I then tried it at home and as expected it was fine. 4G not Bluetooth. It looks like some kind of software problem, that appeared suddenly. Sometimes (every 1 - 2 hours), I can see, that the power indicator stop lights, and after while, mouse disconnect completly. Aug 21, 2020 · My USB mouse and headset, both of which are Razer products, are (seemingly) randomly disconnecting and reconnecting a few seconds later. I have tried all of the fixes in the other threads I have found. I have an issue that caused it to disconnect randomly. My USB Dongle to connect as a wireless no longer working. Try leaving the mouse flat and gently moving the cable around near the mouse. Jan 11, 2025 · A subreddit for discussion of RΛZΞR brand gaming products. Razer support only in the pinned post. Q: My Razer mouse disconnects only when it’s connected to a specific USB port. I use basilisk v3 pro and mouse dock pro. Try connecting your mouse to a different USB port on your computer. Tried on another pc, still same problem. 6. It didn't matter if I was touching my mouse/computer, if it was just doing nothing, or if the mouse was charging on the dock. So when ever i play games or do other stuff it constantly disconnecting and reconnecting itself. Jan 31, 2025 · When the software Synapse 3 and even the new Synapse 4 are running, keyboard and Mouse randomly disconnect and rgb shuts off and come back 3-4 seconds after (i can hear the chime noise of usb disconnecting and connecting during this process) If i close synapse, light effects and programmable buttons will not operate but the issue stops. I still am under warranty as I’ve only had the mouse for about 8-9 months now. It is not related t Mar 9, 2021 · Since then I got a Razer Ornata Chroma and a Razer Deathadder V2, and they work fine, as long as they are connected directly to the computer, leaving me with only 1 usb, which is used by the usb hub. I will be playing a game and my mouse will disconnect suddenly, only for about a second or 2, and then Apr 14, 2019 · I got my new Mamba Hyperflux. 1 headphones (usb) and Naga Epic Chroma (mouse/usb), I found them disconnecting from my PC for no reason. Sometimes it the keyboard that stops working and sometimes the mouse. Great mouse, no double clicking, no problem at all however exactly after 3 years. Oct 29, 2022 · sometimes my keyboard and mouse randomly disconnect and reconnect after some time, mainly while playing games but also while just watching youtube sometimes Page 1 / 1 Are they connected directly into the usb ports on the back of you motherboard? Oct 30, 2024 · Thanks Mateutz27, at the moment when I'm writing this post, the mouse has come back to life. Jul 29, 2020 · Hey guys. Jun 28, 2023 · Hi! We purchased a Basilisk v3 mouse from GameStop the other day. Nov 25, 2024 · When Synapse is running all the peripherals randomly disconnect at a somewhat regular interval. Razer is the world leader in gaming hardware and systems. 9200. Hello, I've had a Razer Deathadder for the last 10 years without having any problems with it. ilahws ynk xwohdj odyohg igtd zkzp ekuil dqo nnwgg rhsj fikxk qlzx eyt kipront reccf