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Plex can t connect to server. Reviewed all of the troubleshooting suggestions.

This almost always indicates that the date/time is not set correctly on the computer or device running Plex Media Server. The TV is on Wi-Fi the server is on Ethernet. If you are trying to connect remotely from outside your network, you have to follow these steps: The internet router is doing NAT ( translating a single public IP address to the private IP addresses in your network) as in the following image: It's necessary to open the port TCP 32400 in the router We would like to show you a description here but the site won’t allow us. Select “Menu Servers” and choose “Optimize Database” from the pop-up menu. L. RWOverdijk August 24, 2023, 7:59pm 1. 7639 Player Version#: Plex for LG Client Version: 5. After the code is submitted, your player Dec 3, 2022 · Plex Media Server can be a pain in the neck to get fully working with a direct connection between your clients, whether on your local network or remote, and your server. ip:32400 to setup the server first. Within the app menu, click "Download". If you need additional help, please visit https://support. Use FileStation: PlexData/Plex Media Server – Right-click ‘Logs’ → Compress (ZIP) – Download the ZIP – Attach it here. 1 <If providing server logs please do NOT turn on verbose logging Apr 30, 2019 · Authentication for local network access. Apr 11, 2024 · Downloads. When I install the Media Server, the Setup wizard does not launch so I can’t configure it. When I run netstat on the hostOS i do not see any listening ports on port 32400 Router configs did not change from before and port 32400 is forward to the natted IP where plex is Mar 17, 2021 · Starting with iOS 14, Apple devices require explicit permission to be able to access your local network. Once it did start working it's been great. Step 1: To start Watch Together, select a movie or show you want to watch in your Plex app, and then select the Three dots / more button, followed by Watch Together. A VPN could prevent connection to your Apr 7, 2023 · Download the server application from Plex's website, install it, then follow the setup process to add media to your library. Click Apps. Click on the wrench icon in the upper right corner to access your Settings menu. 7516 Player Version#: Android 9. The first step you Sep 1, 2021 · To accomplish this, your Plex Media Server establishes a secure connection to one of our Relay servers. 4282) Player Version#: N/A After updating to v1. Otherwise here are some options to try to resolve the issue: Check and see if you’re connected to your NAS via quick connect. https: //[your local servers IP]:32400. 2. Jun 20, 2017 · Port 1 on this modem/router gives local ip that can view all devices that are connected on the wifi of the modem/router. 31. When i connect my PC on port 1 and create a plex media server (and port forward the port - remote controls is showing as fully functional) i can not connect any devices from outside of this local network. Turn Run App to OFF. Tip!: So long as you sign in to your Plex account in both the Xbox app and your Plex Media Server, the app will automatically have connection information for the server and you won’t need to use this. Finally got everything working. Nov 25, 2020 · Can't connect to server with Plexamp - Plex Labs - Plex Forum Loading Mar 4, 2022 · In Permissions switch to 'System internal user' and find PlexMediaServer. The Plex SQLite tool is located in the same directory as the main Plex Media Server executable. 2. Oct 6, 2023 · Server Version#: 1. 168. Apr 19, 2022 · Even the best NAS for Plex needs a solid connection to work flawlessly. Note that the apps will only have trouble connecting if all of the above holds true. This is not advised. Apr 11, 2019 · Related Page: Plex Home. Security settings are default and I am struggling to understand why I can’t gain access to the media server. Luke @luke1976. Dec 6, 2023 · Xbox. While most things will still work fine if you temporarily don’t have a connection, some things do require an active connection. Changing any one of these items should allow successful connections. Dec 24, 2020 · A connection to Plex Media Server fails. You can manually specify the IP address (IPv4) and port for a Plex Media Server to which you want to connect. After installing Plex server on your personal desktop, go to https://localhost:32400 or https://your. Step 2: Once the Watch Mar 27, 2019 · We generally recommend not using these types of tools, as the unintended issues they cause often end up outweighing any actual benefit they bring. 28. I went to the plex homepage using the Pi browser, then signed in and used the "launch" button in the top right. Oct 26, 2018 · In a nutshell: I can't seem to access my plex media server. A couple have you go to the context menu of the server, but if I can’t connect to the server, then I can’t see the context menu. I wanted to try this in order to reduce the risk of port forwarding. Plex doesn't appear in my Music & Photos list Troubleshooting Here are some general troubleshooting steps you can take: Ensure you have the current version of Plex Media Server installed. From the menu on the left, click the General option under the Settings section. Click the red x on that device listing. Internal Storage; Attached USB Drive or microSD card; Network Storage (via SMB connection) Related Page: NVIDIA: Product Frequently Asked Questions Related Page: Limitations When Running Plex Media Server on NVIDIA SHIELD. 3. I'm a complete newbie to FreeNAS, as I just installed it today. Unless you have a pressing reason to do so, there's no need to change the port number here. Save the file and then start your Plex Media Server again. Cinema Trailers. 7557 Just updated today and my remote access stopped working. Can’t find anything within the settings to fix this. If the proxy server is reachable, you will get a message and the app will Close down automatically. Reply. tv/desktop. We would like to show you a description here but the site won’t allow us. I have tried three different browsers. This process may take some time to complete, so once it’s done, restart Plex. Thanks! Yeah after it didn’t work I uninstalled everything from my work computer. I don't use Remote Access so I don't have to worry about that. If you are trying to connect to your Plex server through a VPN or your server is behind a reverse proxy, try disabling the VPN or proxy. to:5001/. The Plex SQLite tool. 6. Dec 22, 2020 · Server Version#: 1. I installed both the Plex App and Server using the default Nov 4, 2020 · Enter the IP address of the server that is running the Proxy server and click “Add Server”. BTW, I have explored many If you did do the factory reset then your server most likely was erased. If it matters I am running PMS on Windows. After the app is downloaded and installed, click "Open" to launch it and begin the login and Oct 7, 2023 · Scrolling down and going to “next page” shows that my server is unavailable, giving me this message: “192. Connect your app to your Plex account. Next, download Plex clients for your TV, mobile device, or use DLNA/UPnP streaming to stream over your local network. 19:32400 is Currently Unavailable Please verify that the server is running and has a network connection. Confirm the removal. I've watched a few videos on how to set it up, but no success thus far. 005 I have done the delete, power down (and Apr 3, 2022 · Hi, I am new to setting up Twingate. In your browser on your desktop or mobile device, go to https://plex. I have a laptop with Windows 10 Home (64-bit). 3. Fix 5: Using Administrative Rights The Plex server has not been granted the required administrative rights. file in the text editor of your choice. From what I've seen, there's supposed to be a "Management" button in between the Stop and Delete Apr 4, 2022 · If you already did that for one of your plex servers, you need to select a different port to forward (on your router) and tell plex which one that will be, then forward that port from your public IP to the plex server port 32400 on that second plex server. Check "Manually specify public port". Search for Plex (it'll be the first result), and select it. May 27, 2023 · Server Version#1. After installing Plex, I click ‘Configure’ and every time, I get the ‘Hmmm…can’t reach this page’. Network setup: - unraid: 10. Preferences. Go to topic listing Troubleshooting. 7557 Player Version#: 1. I just purged the entire docker system and re-installed everything to attempt to Sep 10, 2023 · Cannot get the docker version of plex_debrid to connect to my plex docker server, no matter what I try. Sep 30, 2022 · The first order of business is to hop into your Plex Media Server via the web-based control panel, located, by default, at. (In technical terms, the content is tunneled through. Reviewed all of the troubleshooting suggestions. Not automatically and not by explicitly giving the local IP of my server. The 'General' option in Plex. After claiming your Plex server, it should appear as one of the devices under your Plex account, including as a server when you access plex. 1746 I am unable connect to freshly made server, from fresh installs of Plex and Plex Media Server (from the Playstore) to add content to the library. Now restart the app, and it will use the Proxy to connect to Plex and things should be working again. If you do so, you’ll have trouble uninstalling or Apr 10, 2020 · Followers 1. Your Plex Server is running in port 32400. Note: Even when set to “Required”, some internal requests originating from the Plex Media Server computer will still Aug 29, 2018 · Server Version#: 1. Aug 25, 2023 · Plex Pass is $4. Locate the device in the list. Jun 17, 2024 · When you go visit our hosted web app at app. Jan 12, 2022 · This plex server has been a dream and a nightmare! I have been through several iterations of connection issues, and I seem to fix one to find another a few weeks later. Disable any VPN or proxy. 15. Make sure you're logged in to Plex and you should now see your server and be able to claim it. Then I tried to connect to this server. 3830 Player Version#: N/A See quote below for original info. Server Version#: 1. Turn Run App to ON. I logged into account, but my server…. Your app then also connects securely to the same Relay server and accesses the stream from your Plex Media Server. Top Shelf. Try restarting the server 3-4 times and clear the browser cache and see if that helps. That means that you either need to be signed in with the server’s admin/owner account or with an account with which the server is shared. When accessing the server via. 5173-8dcc73a59 Player Version#: 1. 1. Return to Top Aug 25, 2020 · Require Secure Connections: If your server has this configured value in network settings (as opposed to Preferred) this can also interfere with the ability of the apps to connect. Sep 12, 2018 · 1. 2 platform version 7. tv for more information. Here’s everything you need to know to get your Plex server up and running, and start streaming video and music to your mobile devices. 4602 Server Version#: 1. To claim your Plex server, use the following steps: From the local Plex Web App, click the Settings icon. I think Im realizing now that this issue is more to do with the network on my local machine rather than Plex itself. ) Playing some media types for the first time. If you don’t have one, just click “Sign Up” and make one. I've been racking my brain trying to sort out the cause, and multiple things have changed recently that could have been the cause: 1) New cable modem, 2) new router & wireless card Every time I go to the Connect tab in the settings menu May 23, 2016 · First, let's turn on the manual port mode in Plex. Need more help? Answer ID 6428: Steps to Uninstall and Reset My Cloud Plex Database. I just reset my Windows10 PC. tv. 8. (Source: NAS Master) In order to fix common problems with Plex Media Server, I’ve compiled a list of steps you can take to not only address hiccups but also diagnose more serious problems. Set Up a VPN for Plex Media Client. Unless I'm mistaken and someone else knows different. Connect to Nov 13, 2023 · 1. DS handles all of the ports and things. A few things we have checked with each other: I have the latest Samsung Plex App version 2. Also Oct 18, 2022 · One of the most common causes for this is if your server is signed in to one account (perhaps one used with an old, previous installation) and your web app is signed in with a different account that doesn’t have permission to connect to the server. plex. The most important component of your Plex server is the computer that manages your media files and runs the Plex software. Cannot access Plex locally (same network) Plex Media Server. Right-click on your account name. You can choose if you would like to allow Plex to display items on the Top Shelf of your Apple TV home screen. On the Plex App on the TV the server is showing as available (Green Tick) and can be reached from other devices. Click on “Next” after you’ve entered the name. Then you can use the Plex client apps to connect to it. Ensure that Plex Media Server is actually Apr 27, 2021 · RESOLVED IN LATEST STABLE VERSION 1. I can connect to all other docker containers like Radarr, etc, using the servers IP address (which has not changed). When it fails to connect to Jan 13, 2024 · Server Version#: 1. - from my workstation with win10 plex app: same triangle and it says "server not available". 24. Visit the Plex TV website and log in with your credentials. XX -L 32400:localhost:32400 (replace the 192. Click Plex Media Server. Ensure that Plex Media Server is actually Feb 28, 2019 · To do this: Open the Devices list. I’ve been advised that this happens when Plex’s centralised server can’t connect to your Plex instance and is an issue on Plex’s end. Locate and remove the following entries: PlexOnlineHome= "1". Plex Forum Dec 8, 2023 · Remote Access (Port Forwarding isn’t working through your modem/router WAN IP → the Plex port on the QNAP. 7100 Player Version#:9. To Reproduce Steps to reproduce the behavior: Go to 'Settings -> Connect' Add a "Plex Media Server" Connection; After filling in the information, click "Test" Test Fails; Expected behavior The test to succeed, and for Radarr to be able to communicate to the Plex Server. g. 67. Advanced, Hidden Server Settings. I do remember having a similar issue but can't remember how I got it working. Mar 18, 2024 · Just installed the 64 bit Windows version. QNAP has a firewall (if you have it enabled) – You need to allow port 32400/TCP to pass through. Restart Plex Media Server. 37. Again, I have looked everywhere for a soltuion…no idea why it cannot discover the Plex Server installed on the Mar 6, 2024 · You can change these settings by going to Settings > Server > Network. Nov 29, 2023 · The issue is that as soon as I open the app on my LG TV it finds the server but shows “indirect” and then proceeds to transcode everything. When your Plex Media Server is claimed or signed in to a Plex account, then all access to the server will require authentication by default. Devices that are on Jul 2, 2022 · 1 - When "working", Plex Mgt GUI via local LAN states that the Server can't connect to my local libraries "securely" - so I can't see my libraries or access Server Configuration 2 - Then the Plex Server on the NAS appears to fail, with "not accepting connections", and literally can't do anything (current scenario - even after a couple of Plex May 22, 2017 · 2. Possible Plex solutions Plex Pass. 13. 7349-8f4248874 Player Version#: 5. This can cause issues when setting up your Plex Media Server. For questions and comments about the Plex Media Server. Reset Plex Database Uninstall and remove Plex app and database. So I'm running into a new issue just recently where the other use on my local PC can't access the local plex server. Sep 23, 2022 · Server Version#: 1. - enable again "SECURE CONNECTION (HTTPS)" - click apply to save the config. 22. 1. the strange thing is that i have two servers on one account (one is an old laptop and the second one is mycloud home), and i used the same method of port forwarding and the one on the laptop works like a charm and the Sep 3, 2023 · It can play other Plex channels but can’t find my local server at all. Just connect your Chromecast to the same network as your laptop or phone, and you'll be able to browse your remote server and cast Just open your terminal and do ssh 192. com". web browser, “plex you do not have access to I had to restart my server the other day for the first time since configuring unRAID and plex. - from nvidia shield tv pro with plex app: it shows a yellow triangle next to my plex server's name. My Plex server was on this drive. Download and install Plex Media Server, and it will appear here. I know the image shows 2 different servers but they;re the same. These include: Adding new library content (retrieving metadata, art, etc. Restrictions on Library Access. click the “Optimize” button in the confirmation dialog box. But other devices like my Laptop can connect to the server by going to <local ip>:32400. server-mac, smart-tv. I tried rebooting the server, reinstalling the app. Plex app can't find or connect to my Plex Media Server. Click here to Download the Plex media server for Windows, Mac, Linux FreeBSD and more free today. That's the point of a factory reset. I read through a post from a couple of years ago and the symptoms are the same, but the fix of Feb 28, 2019 · Investigate Media Information and Formats. 4. Of course, you can save a lot of money turning any old PC or laptop into a Plex server, but Aug 20, 2018 · Click Plex Media Server. As mentioned earlier, the Plex database is an SQLite database. Re-adding a Device If you’ve removed a Device from the list and you want to add it back: On the Device app, sign out from your Plex account. Click Reboot. If it does, then it should enable you to access your Plex server behind a VPN connection. You might want to take a look at my thread on the PLEX forum, discussing Nov 26, 2022 · Test the Plex TV not connecting to the server issue to see if it can be fixed. Apr 22, 2024 · Here’s how: Unplug your TV from the power outlet. 6151-914ddd2b3 Player Version#: 9. 99 monthly and offers additional features like Live TV & DVR, Mobile Sync, Parental Controls, and more. If the date/time is set too far in either the past or future, the mismatch will invalidate usage of the security Oct 26, 2022 · The Plex Media Server generally assumes you will have an active internet connection when using it. If any of your associated servers don’t support secure connections, those insecure servers will not be accessible in the app. Windows is working fine, I reloaded Plex server. 1 Remote access is enabled with a green tick and says “Fully accessible outside your network”. Moving server data storage location on NVIDIA SHIELD. Sep 20, 2018 · However, once signed in, on the left side, it keeps searching for the Server but gets no result. Now try the Plex app again. It looks like your plex server could not be reached at Feb 16, 2021 · Intel, NVIDIA. After the restart, suddenly I can't connect to plex web GUI and my apps can't connect to plex to watch media. The problem is only occurring on the machine that actually runs the server. Within the Settings menu, click on the "Server" tab and, in addition, click on the "Show Advanced Jun 2, 2021 · WebGui works and I can see my test movie there. Everything is updated to newest version. Sep 24, 2023 · Server Version#: 1. Once I got the network up and running, I deleted my port forwarding, but now cannot connect to PMS on my phone once turned off Wifi. Here, click on the Activity button at the top-right corner. So now the issue is Plex App is not working. It enhances the overall streaming experience. The two devices are also connected to the router via ethernet cable so it should be a straight connection. IP address with your server address) and then in your web browser, access localhost:32400/web. Aug 30, 2017 · Open the. 74. 23. Plex Media Server is a user-friendly way to store and stream your movies, shows, and other media in Jan 12, 2022 · Enabling Remote Access to connect your server with plex. Feb 2, 2023 · Before attempting to fix app Plex TV is unable to connect to securely issue, you can try checking if the Plex TV web app is active on your web browser. Some things to note: Plex was installed on my main account with admin blah blah like normal, I can run plex on that and it detects the "server" fine and can see the movies (the ser Once you have connected to the local Plex Web App, you can now claim your server. xml. The cinema trailers setting controls how many cinema trailers will play before a movie. These allow an application like Plex Media Server to automatically configure a forwarded port on the router without you needing to do anything. quickconnect. 4438 (previously 1. In your modem/router, you need to create a port forwarding rule from the WAN adapter to the LAN IP of your QNAP, port 32400, TCP protocol. The database includes some customizations, so the Plex team has included their command line interpreter to work with the database: Plex SQLite. This entry is not meant to go much into details, but rather to give a high-level sequence Dec 10, 2021 · Considering I very recently had both problems as I describe, I thought I’d share my experience; Concerning reaching your server settings, yes in my opinion it’s correct that you should bind PMS with your PLEX account. The connection is over my local network. If I were able to at least sign in and claim the server back, I could still use the server on every machine. Enter the 4-character code and submit. 5. 30 seconds later give or take, it says that it can’t connect to Mar 30, 2022 · I just installed Plex on a brand new WD My Ex2 Ultra. Apart from that it could also be a software issue. Feb 2, 2017 · As long as your Plex Media Server is configured for remote access (or you have remote access to any other Plex Media Server, like a friend's), you can remotely stream from that Plex media server to any Chromecast. The 'Plex Settings' icon. I have done this about 4 times on separate devices and have never had an issue, but this time I am having an issue. The following is what is listed: “A server could not be found. Source settings can be controlled through Plex Media Server. tv/link and ensure that you’re signed into the appropriate Plex account. However, the connection is listed as “Indirect” instead of “Remote”. Plug your TV back into the wall outlet. 4282 and all OK again right away. tv works best with modern routers that support uPnP or NAT-PMP auto-configuration. It works fine on my other devices just not PS5 and Smart TV directly. Related Page: Why can't the Plex app find or connect to my Plex Media Server? Very rarely, though, you may still have trouble and need to gather some more information. PlexOnlineToken= "XXXXXXXXXXXXXXXXXXXXX". If the active symbol is displayed, the Plex TV web app is operational. Jun 1, 2016 · Hi, I have recently been unable to connect to my friends Plex Server through the Samsung App, although have no problems doing so from my Mac. Open the Plex TV app. Also I think you have to move the plex server files into the docker config directory Jun 27, 2022 · Go to the Remote Access section in Plex to check your IP address appears there. Theme Music Dec 11, 2023 · On some platforms you can also scan a QR code with your smart phone/tablet camera app to take you to the correct web page. . 0. I also followed the Plex recommended modifications to your my solution was: - uninstall plex. Dec 21, 2023 · Try to restart Plex once then leave it stopped. 2706-5b2cfe50 I started having issues with my Plex not connecting to my media, so I uninstalled and reinstalled numerous times. This page is community-driven and not run by or affiliated with Plex, Inc. 32. so today I did the following: - in the QNAP controll panel under system administration: uncheck and disable "SECURE CONNECTION (HTTPS)" - click apply to save the config. If you are trying to access the server from the same machine that has docker on it, try going navigating to [containerName]:32400 in your browser where containerName is the name of the docker container, just like an ip. You can tell you’re connected with quick connect by checking your url, you’ll see an ip address followed by direct. Its the only one on my LAN that is having problems with Plex. 5332 Player Version#: 3. The installer says to give read/write access, which is ok if you want Plex to be able to delete media but I don't, but Plex works fine if you assign just read-only access. Hold down the power button on your TV (not on the remote) for at least 60 seconds. Internal Apr 30, 2019 · Additional: I can access my server on other devices (smart TVs and computers on the same network) and other people can access it remotely. Once signed in, you will be asked to give a name for your new Plex server. Can't Access Server Settings. e. If your account is associated only with secure servers, you’ll connect securely to https://app. As a general note, you should not remove package cache installer files related to Plex Media Server. Doing 'arp -a' on server-pc lists the TV ip Jun 22, 2014 · I've recently started noticing that my media server wouldn't sign in to the central plex server, and a friend said they could no longer see it on their roku. it’s also necessary for you to be able to cast or fling to other Plex clients/players on the local network. Jul 28, 2019 · Hello all, Plex server on my cloud home is showing that the server is accessible outside my network, but it is not actually accessible after testing it through a mobile app. Screenshots Aug 24, 2023 · Cannot access Plex locally (same network) - Plex Media Server - Plex Forum. Currently, at least visually, I can get the plex server to say that it is fully accessible outside my network. ) So, your Plex Media Server basically “relays” the media stream uninstall plex completely from the work computer. tv in a browser, the app will automatically load securely. 0 I am having difficulty with the Plex App on my LG TV (WebOS) not connecting to my server (Windows 11). Sign back into your Plex account. Last night went to cast something from my mobile and can’t connect, get sign in failed user could not be authenticated I Nov 22, 2021 · Server Version#:1. 0 Platform Version: 5. Here’s a quick checklist to diagnose and troubleshoot these connectivity issues. ”. If you’re only running the Plex media player and not a server, then it is a much simpler process to set up a VPN for Plex. Once you’ve downloaded and installed the Media Server, open it and “Sign In” with your Plex account. 4438 I’m getting the resolving errors as shown below when accessing my server on all my devices. The reason you can’t connect to it is Plex won’t start / keep running. Dec 15, 2022. 21. 3817 Hello experts, After spending numerous hours of trying to troubleshoot the reason/s for the random connects and disconnects to the PMS via remote access, I am at my wit’s end and hence turning to these forums to see if I can get any additional pointers to get to a stable remote access connection. The app won’t connect to the server. When using Plex, that access is necessary to connect or access a Plex Media Server on the local network. To do so navigate to Settings > Server > Remote Access (as we did in the previous section of the tutorial). Dec 23, 2016 · To get started with Plex on your Fire TV, simply fire up your device and select the "Search" menu at the top of the left hand navigation bar. this did not solve my issues actually. I have had my port forwarded for my Plex server and a static IP address set up and has been running without issues. server. We strongly recommend using the default “Preferred” setting. (it was working fine previously) My plex is running in a docker container with tcp 32400 exposed. Don’t Remove Package Cache Install Files. Plex App is not working. PlexOnlineMail= "you@youremail. Feb 28, 2019 · In most situations, if your Plex app is having trouble finding or connecting to your Plex Media Server, you can get things working with some general troubleshooting steps. Feb 28, 2019 · Related Page: Reporting issues with Plex Media Server Related Page: Plex Media Server Logs. Click Configure. Use the local web app to switch ‘Secure Connections’ back to ‘Preferred’ Then restart the server. This computer should be small and power efficient, as it requires a wired internet connection and will run 24/7. 1 I just recently just a few days ago went through the steps of reclaiming my server to fix access after buying a subscription see here and all was working then and I could connect from plex. Here is what you should do if Plex can’t find the server. -re- install plex. Open the app on your TV; Select Sign In We would like to show you a description here but the site won’t allow us. If you link Plex to TV and the service cannot find the server, it could be you have not connected your player app to your Plex account. Oct 26, 2022 · Manual Servers. Support. We need to see what’s happening (what the logs tell us) Mar 29, 2023 · When running Plex Media Server on the NVIDIA SHIELD, you have multiple options for where content can be stored. Click "Apply". The Plex Media Server is smart software that makes playing Movies, TV Shows and other media on your computer simple. You may want to keep these instructions handy; a good restart solves a lot of TV bugs. PlexOnlineUsername= "YourUserName". Just did a rollback to 1. But now my TV can't connect to the Plex server through local network, only through the internet. 2 Synology DSM 7. It can also occur after you change your password, remove your server “Device” entry, or Nov 18, 2022 · If you choose to set your Server to “Required”, then any Plex apps which don’t support secure connections won’t be able to connect. The Device is re-registered and will again We would like to show you a description here but the site won’t allow us. Possible Causes. Access to Dashboard. xl bu en fn fz aq tp tv bh jz